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Administrative Assistant Microsoft Office

New Orleans, Louisiana, 70151, United States
October 05, 2016

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P.O. Box *****

New Orleans, La *0151



● Remarkable problem solving skills ● Microsoft Office Proficient

● Exceptional Organizational Abilities ● Strong Medical Terminology Knowledge

● Excellent Multitasking and Organizational skills ● HIPAA compliant

● Functional knowledge of government insurance programs (Medicare and Medicaid)


Bachelor of Business Administration: Tulane University School Of Continuing Studies, New Orleans, LA


03/10/14-Present Benefit Unit Integrity Specialist • Peoples Health

Investigate complaints or incidents of potential fraud, waste and abuse. Conduct research and perform analysis to identify potential risks and trends. Utilize investigation findings and data analysis outcomes to develop or make recommendations to detect, correct and prevent FWA. Collaborate and coordinate with regulatory and law enforcement agencies and their contractors (e.g., CMS, DOI, OIG, DOJ, MEDIC, ZPIC).Collaborate with internal departments on follow-up activities, as appropriate. Prepare reports and presentations. Develop and maintain appropriate documentation records.

04/1/2013 -03/7/2014 Call Center Rep Peoples Health

Metairie, La

Make phone calls to new members to verify information and educate them on plan benefits. Answer calls and respond to emails. Document all call information according to standard operating procedures. Audit calls to make sure the calls are documented and in compliance.

10/1/12- 03/31/13 Enrollment Coordinator (temp) Peoples Health

Metairie, La

Responsible for verification of data entered into the Amisys, Macess and RX America systems, and processing any corrections to information as determined. Make phone calls to new members to verify information and educate then on plan benefits. Assist with the scanning, vertexing, vertex viewing and filing of enrollment forms and member correspondence through MACESS.

01/17/2011-05/12 Administrative Assistant ● Tulane University Medical Group ● New Orleans, La

Verify patient's medical insurance and register patient demographic and insurance information. Import and batch EKG charts daily. Work follow up on aged accounts as well as take patient calls and payments. Manage and update surgery logs and OP reports

09/04-Current Aircraft Armament Systems Specialist Rank/Grade- E-4/Senior Airman

United State Air National Guard NAS JRB ● Belle Chasse, La

Load, unload and position munitions on aircrafts to analyzes malfunctions. Perform functional checks of launch and suspension systems. Inspect, repair and maintain aircraft release, launch, suspension, and monitor systems. Planned and directed aircraft armament systems maintenance activities. In addition to ensuring compliance with policies, directives, and safety procedures as well as analyzed productivity and work quality

10/07-08/10 Administrative Assistant Lakeway Athletic Club Metairie, LA

Checking members and guests into the fitness center. Signing members up and taking payments in addition to keying in new membership info into the club's system. Promote/sell products and services offered by Lakeway athletic club. As well as balance and audit the books daily. Acted as a liaison between the members and the club's staff.

July 2007-December 2007 Security Host House of Blues New Orleans, LA

Greet and bid farewell to every guest entering and leaving. Maintained crowd control and prevented theft and altercations with a firm and friendly attitude. Dispensed information such as upcoming shows, hours of operation and checking ID’s. Assisted in band load ins and outs.


Member of the 159th Fighter Wing Bottom 6 Jr. Enlisted Council; Present

Member of Louisiana Air National Guard Enlisted Association; Present

Member of Enlisted Association of the National Guard; present

Assistant basketball coach for Woodmere girl’s basketball team; Present

Modeling- 2007-2013 Caribbean Girls Calendar; 2006

Volunteered at the Special Olympics @ Sheppard AFB; 2005

Participated in intramural basketball @ Jackson State 2003

Member of T phi T (Track and Field Organization @ Jackson State); 2003

Participated on the Jackson State Track and Field Team; 2002 -2004

Member of the Louisiana Club; 2002

Volunteered at local elementary school in New Orleans, LA ; 1998-2005

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