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Customer Service Medical Assistant

Location:
Rockville Centre, New York, United States
Posted:
October 05, 2016

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Andrea Anglin

**** ******* **.

Baldwin, NY *****

516-***-****

acwxco@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

A dedicated professional that adapts to job routine and environment quickly; effective interpersonal skills, task-oriented. Able to work alone or as part of unit; understanding and compassion for others; patient, confident and reliable, productive and always prepared for new challenges; will bring dedication, compassion and professionalism to my job position.

EDUCATION:

4/96 Certified Nursing Aide

1989-1991Certified Medical Assistant

1989-1990Nassau Boces

1988-1991Baldwin Senior High School

High School Diploma

EXPERIENCE:

7/99-Present NORTH SHORE LONG ISLAND JEWISH HOSPITAL Long Island

Medical Assistant/Medical Secretary

Accurately scanning documents into charts and preparing charts for patient visits

Answered, screened, and directed phone calls to appropriate parties without error

Set up instruments for surgical procedures

Greeted patients in a friendly, professional manner, scheduled appointments

Reviewed patient registration forms for accuracy and completeness

Knowledge on sterilizations of medical equipment

Assist MD with minor medical procedures

Logged information into the computer systems and obtained referrals/authorization

Took blood pressure, temperature, and weight as required before/after treatments and examinations.

Infection control and supply/purchase management.

Provided patients with any information they required about their treatment – Maintained, and when necessary initiated, sustained contact with patients.

Responsible for routine laboratory test

10/95-7/99 SECURITY COVERAGE CORP. Brooklyn, NY

Clerk

Perform a wide range of office support functions, working within time-sensitive environment.

Maintained business files, locate and attach appropriate file to correspondence to be answered

By employer

Data entry, compose and type routine correspondence

Answered telephone and routed call to appropriate official

Answered phone inquiries, made appointments and provided direct support on accounts

Billed clients for renewals and cancellations

Responsible for preventing cancellations on weekly list by making courtesy phone calls and

Posting payments immediately on company website

Typed resumes, letters, etc. as per customers request

Sold money orders as well as wired funds as per customer request

Handle over $20,000.00 cash per day

Ordered supplies as needed and perform various administrative duties that will help support day to day unit operations

SKILLS: Excellent Communication, Customer Service, & Patient Care Skills.

REFERENCES: Furnished Upon Request.



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