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Customer Service Microsoft Office

Los Angeles, California, United States
October 06, 2016

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Nataly Gonzalez

**** ******** ***. * ● Huntington Park, California 90255

323-***-**** ●


To provide excellent Customer Service where my organizational skills will be fully utilized to greater office efficiency and productivity; and have the opportunity to grow within the company


Reading Comprehension

Great interpersonal communication skills

Bilingual: Spanish and English

Customer service oriented

40 wpm

Microsoft office

Team player


On Hand experience with Autistic son

Through my son I've worked closely with ABA, Occupational, and Speech Therapist

Acquired several skills through parents training

Very patient, caring, helpful and understanding


Department of public social services

Customer Service Assistant

December 2015 - Present

Los Angeles Ca

Answer phones and take messages for workers,

Help participant with any questions.

Make copies, scanning, and faxing. filing documents,

Help in typing information into computer.

Translate for participants who do not speak English.

Assist in making appointments for mental health workers.

Preparing profiles for EDMS.

Helped in sorting out, distributing, and stamping mail.

Greet customers and ascertain what each customer wants or needs.

La Fitness

Staff Assistant

June 2008 - August 2009

Santa Fe Springs Ca.

Operate telephone switchboard to answer and foward calls providing information taking messages and scheduling consultations.

Greet persons entering establishment and checked membership cards.

Maintain printers and other office equipment, send faxes and retrieve and route incoming faxes.

Assist Executive Asssistant with additional office duties as directed.

West Central Produce

Front Desk Customer Service

December 2006 - June 2008

Los Angeles Ca.

Managed incoming and outgoing telephone communications.

Resolve client problems quickly, efficiently, and courteously.

Worked within the allocated budget for the front office.

Assisted with sales.

Set up and prepared invoices; trouble-shooting billing discrepancies and disputes with vendors

References Upon Request

Contact this candidate