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Customer Service Microsoft Office

Location:
Atlanta, Georgia, United States
Posted:
October 06, 2016

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ZAAKIRA D. GALLMAN

**** *********** ****, ** acwx5o@r.postjobfree.com

Atlanta, GA 30331

404-***-****

PROFESSIONAL SUMMARY

Customer Service Representative/Sales Associate resourceful and motivated individual with a talent for providing excellent customer service. Effective communication and outstanding teamwork skills. Demonstrated ability to excel in fast paced environment and thrive under pressure. Strong analytic and problem solving skills. Enjoys exceeding customer expectations. Career(s) supported by a Community Service and Volunteerism.

Expertise include:

Computer: Microsoft Office Suite, Internet, Email

Training and Development

Motivating others

Leadership

Fundraising

Self-Discipline and Organizing

PROFESSIONAL EXPERIENCE

President 03/16 – Present

Truth Puzzle, Inc. - Atlanta, GA

Responsible for completing CEO and board member performance evaluations and succession planning.

Identify problems and assist the committee chairperson to resolve them, and if necessary, to bring them to the attention of the Board of Directors.

Ensures that the organization maintains positive and productive relationships with media, funders, donors, and other organizations.

Brand Ambassador 03/16 - 09/16

Phoenix Integrated Store Consultants – Sandy Springs, GA

Assisted in the daily growth and development of the company.

Assisted with efforts of new business acquisition.

Expertly managed the needs of external customers.

Developed strong leadership and interpersonal skills.

Direct retail sales of goods or services to new prospects.

Attended team meetings and shared best practice with colleagues.

Team Trainer 2013 – 2016

Arby’s Restaurant - Hiram, GA

Trained new employees in any position needed.

Greeted, assisted, and delighted guests in a timely manner.

Solve issues and keep production speed and quality to the maximum of the staff's capabilities and beyond.

Student Ambassador / Volunteer 2008 – 2013

Zena’s House, Inc. – Union City, GA

Mentored middle school students.

Assisted with fundraising and community outreach initiatives.

Traveled to Ghana, West Africa as a student ambassador to serve under-privileged children.

EDUCATION

Chattahoochee Technical College, Marietta, GA

Hiram High School, Hiram, GA



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