Sign in

Management Office

Fort Washington, Maryland, United States
100,000 - 120,000
October 04, 2016

Contact this candidate




BA Business Administration, Strayer University


AT & School of Business - Technical, Organizational, and Management Courses

Counseling Relations, Central Labor Counseling, Stress Management, Communications Workshop, Corporate and Personal Integrity, Managing Conflict & Diversity, Labor Relations, Banquet & Conference Planning


Computer Skills/Technology:

oExcel, Address Validation Tool, Lotus Notes, Microsoft Office, PRISM, DELPHI, Access, BPMS, RMT/OMT & IBS, SWIFT, Windows XP, Windows


Extensive experience in providing high-quality organizational support including research, data analysis, financial reporting, business communications and leadership, with years of experience impacting the profitability and performance of varied organizations. Significant strengths in supporting contract activities along with budgetary requirements to achieve customer goals.

10/2013 - Present

Office Manager – MVS Contractors, LLC

Responsible for handling expense reports, arranging meetings, processing invoices, time sheets, planning special events and other various administrative tasks that are needed

Supervise front desk office assistant and provide coaching and development where needed

Manage daily operations of office support services, including food/break room services and general office support services

Provide administrative support to key leaders including but not limited to; travel itineraries, administering expenses and coordinating office meeting, site meetings and off-site meetings with new clients

Maintain active inventory of preventive maintenance programs for office supplies, field supplies, products and goods

Develop and supervise programs for the maximum utilization of services and equipment

Responsible for arranging external office moves and providing arrangements for storage and off loading of trash and debris

Responsible for documentation needed for contract negotiations

Demonstrate excellent communication skills both written and verbal


Management Analysts, GAP Solutions, Inc., Department of Health and Human Services

Process and manage ASPR controlled correspondence

Utilize the SWIFT system and generate assorted reports as needed

Edit documents for grammar, punctuation, and passive voice

Communicating with program areas on the quality and timeliness of OS and ASPR generated documents

Close out document through SWIFT

Provide analytic and program management assistance to the ASPR director in identifying, addressing, coordinating and overseeing DHHS agency activities for bio-defense initiatives

Responsible for proofreading and producing final, error-free copy

Provided analysis of methods to be used, resources required, interagency coordination matters, and milestones

Developed recommendations for actions to established policies, procedures and regulations or, as appropriate, recommend new policies or procedural changes.

Studied, interpreted, developed, and implemented new and existing administrative directives

Analyzed and support execution of and evaluate business operations of the Assistant Secretary for Preparedness and Response (ASPR)

Studies and implements management improvements in administrative areas identified through such means as internal control reviews and management studies

Transferred ASPR files/documentation from T drive to SWIFT


Sr. Management Analyst, NCI Information Systems, Inc, Federal Aviation Administration

Responsibilities included but not limited to tracking, analyzing and resolving financial errors for billing and invoicing purposes

Processed and closed out IA’s

Lead for FTI and Agency Cost Recovery

Researched requisitions and supporting documentation to ensure requirements and correct funding was allocated

Analyzed FTI and Agency requirements for improper funding codes

Researched and analyzed cancelled and/or deleted requirements for which funding had been obligated

Researched existing and/or potential problems found with current and future allocations, and unexpended funding

Assist in validating and verifying funding authorizations and expenditures by analyzing the financial reports for accuracy and determining possible de-obligation of funds

Reviewed, researched, investigated and resolved funding issues

Utilized several data sources for research on complex problem resolution to ensure proper IFMS expensing

Interfaced with engineering to track accurate and appropriate technical data requirements needed to process funding request

Tracked, confirmed, validated and obtained information/data regarding how services are being transitioned from one leased telecommunications provider to new provider

Validated details on operational sites that are being transitioned for the timely and accurate ordering of telecommunications services

Confirmed that services being replaced are discontinued and are no longer being billed

Ensured that correct site information is provided for the ordering of telecommunications services and for inclusion into the FAA’s Flight Service Equipment Profile (FSEP)

Used processes & procedures to validate, verify and/or establish 911 addresses for individual FTI site that transitioned to new platform

Utilized various ordering, graphics and inventory tools

Completed the validation process and provide results to HQ FAA POC

Worked with Region, SMOs, SSCs, LECs and local government 911 addressing agencies to establish/obtain a valid 911 address for each site not having valid 911 addresses in the monthly FTI transition schedule

Completed and/or validated approximately 90-100 records on facilities per month

Established new records as requested for new FAA sites, DOD sites that use FAA telecommunications and other government offices or private companies authorized to order telecommunications service under the FTI Contract

Expert Management Analyst

Primary responsibility was to assist the FAA’s Business Operations Manager with a multi-billion dollar, 15 year telecommunications contract in the following areas: Business operations support

Developed interim process to track FTI funding for transition of new & emerging telecommunications services

Tracked all allocated and expended FTI and regional funding

Developed companion FAA desktop reference guide in support of vendor training

Developed process to tack all AFCC’s

Management Analyst

Processed FAA procurement requests (PR’s) for several regions and acted as back up for the FAA Team Lead

Tracked, analyzed, and reported financial and cost accounting information using an Access database

Analyzed data for errors and improper accounting codes used for billing and invoicing

Researched existing and/or potential problems found with current, future allocated, and unexpended funding

Acted as POC between the AOS-900 Financial Management Team and the Regional Offices

Senior Program Analyst

Responsible for analysis, planning, coordination, implementation, and maintenance of all required Federal Telecommunications Services support activities provided under the current contract with the Federal Aviation Administration’s Program

Analyzed customer needs

Developed procedures for workflow to promote optimization of the FTS services and ensure the introduction of enhancements as they became available

Interfaced with FAA telecommunications personnel at headquarters and in the regions, the FTS vendors, and other telephone companies, the Defense Information Technology Contracting Office (DITCO), and the General Services Administration (GSA)

Issued Telecommunications Service Requests for major data communications programs; tracked and provided status reports as required

Provided cradle to grave implementation of FTS In-Service projects, which included requirement definitions, validation, creation and processing of telecommunications service request, monitoring the delivery dates and installation of each request to ensure proper billing startup

Researched, complied and documented data and data requirements that supported telecommunications implementation requests used by the Telecommunications Information Management System (TIMS)

Evaluate and identified funding availability to support telecommunications requests

Determine funding sources both internal and external to FAA

Identified processes that would be used to transfer funds and track costs

Contact this candidate