Resume

Sign in

Manager Customer Service

Location:
Lubbock, Texas, United States
Posted:
October 04, 2016

Contact this candidate

Resume:

Summary

Highlights

Accomplishments

Professional Experience

Mark Monette

*** * ******

Lubbock, TX 79416

Home: 575-***-****

Cell: 575-***-****

acwwk6@r.postjobfree.com

Knowledgeable and innovative finance, sales and marketing professional whose success is based on integrity, exceptional customer service, efficiency and ambition. Customer service-focused

Sales expertise

Collections proficiency

Debt and credit management

Excellent communicator

Typing 65 WPM

Experian Credinomics

Equifax Application Engine

Reliable

Friendly

Promoted to Senior Loan Officer after 60 months of employment. 02/2007 Current

Lubbock, Texas

Owner/Distributor (W Texas, NM, & S Co)

Covers Etc., Inc.

Own and operate this business which sells and services Laundries and Dry Cleaners, with pads and covers for their pressing machines.

Responsible for all day to day operations, including inventory control and accounts receivables, in order to maintain profitability.

02/2004 02/2007

Lovington, NM

Finance Manager

Brian Urlacher Auto Sales

Managed all facets of the finance and lease department for this automobile dealership. Placed customers financing needs with appropriate finance and bank relationships. Sold service contracts and insurance products to maintain profitability.

01/2002 02/2004

Hobbs, NM

Finance Manager

Jim Spence Auto

Managed all aspects of the auto dealerships finance department. 07/2000 12/2001

Hobbs, NM

Consumer Lending Manager

Lea County State Bank

Managed all facets of the consumer lending department (indirect). Developed all policies and procedures to effectively maintain a profitable portfolio. Adhered to all federal and state compliance guidelines relative to retail lending. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

04/1999 04/2000

Bismarck, ND

Consumer/Commercial Lending Officer

Dakota Community Bank

Assisted senior-level credit officers with complex loan applications. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Educated customers on the variety of loan products and available credit options. Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports. 02/1997 03/1999

Denver, CO

Lending Officer

Arcadia Financial

Purchased indirect loan offerings from assigned dealers in S Colorado. 03/1994 01/1997

Denver, CO

Branch Manager

The Money Store Auto Finance

Managed all aspects of an indirect loan office. Supervised staff of 12. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Education

09/1987 04/1994

Denver, CO

Consumer/Commercial Loan Officer

First Interstate Bank

Managed Direct and Indirect Loan operations. Responsible for all day to day operations of the department. Control delinquency. Adhered to all federal and state compliance guidelines relative to retail/consumer lending Performed daily maintenance of the loan applicant database. 01/1981 08/1987

Kansas City, MO

Dealer Relations Manager

Chrysler Financial Corporation

Managed a portfolio of indirect auto loans and floorplan receivables within my assigned territory. Performed daily maintenance of the loan applicant database. Assisted senior-level credit officers with complex loan applications. 07/1979 12/1980

Bismarck, ND

Assistant Manager

Avco Financial Services

Interviewed an average of 100 consumer loan applicants per month. Performed daily maintenance of the outstanding loan accounts. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Bachelor of Science: University of North Dakota - Banking and Marketing 1979 Grand Forks, ND, USA



Contact this candidate