Resume

Sign in

Manager Quality Assurance

Location:
Florida, United States
Salary:
35000
Posted:
October 03, 2016

Contact this candidate

Resume:

ANTHONY GALLOWAY

*** ******** **

Jacksonville Florida 32556

Cell 904-***-****

EXPERIENCE: Quality Inn. Jacksonville Florida

Housekeeping Manager. 2015-Present

Suburban Extended Stay Hotel Casselberry Florida

General Manager 2013-2015

* Set guest satisfaction goals and employee incentives.

* Responsible for resolving guest complaints and requests.

* Met Suburban standards for Quality Assurance Inspections.

* Maintained control systems.

* Responsible for accounts payables/receivables

Extended Stay America Hotel Jacksonville Florida

General Manager 2012-2013 * Set guest satisfaction goals and employee incentives.

* Responsible for resolving guest complaints and requests.

* Met standards for Quality Assurance Inspections.

* Maintained control systems.

* Responsible for accounts payables/receivables.

Suburban Extended Stay Jacksonville Florida

Operations Manager 2010-2012

* Set guest satisfaction goals and employee incentives.

* Responsible for resolving guest complaints and requests.

* Met Suburban standards for Quality Assurance Inspections.

* Maintained control systems.

* Responsible for accounts payables/receivables

New England Surge Worcester, MA

General Manager 2008-2010

* Developed players for AFL, NFL, & CFL

* Scouted opposing team in preparation for the games.

* Developed players mentally and physically.

Hilton Garden & Inn Jacksonville, FL

Executive Housekeeper 2004-2006

* Responsible for maintaining inventory and key control. Jameson Inn Greenville, SC General Manager 1999-2004.

* Maximized revenue via sales, websites, expense control, & etc.

* Budgeted and forecasted.

* Maintained day-to-day operations.

* Met occupancy goals.

* Responsible for daily & monthly forecast of all sales and occupancy.

2000- 2002 Fairfield Inn Greenville, SC Assistant General Mgr./Revenue Manager * Set guest satisfaction goals and employee incentives.

* Responsible for resolving guest complaints and requests.

* Met standards for Quality Assurance Inspections.

* Maintained control systems.

* Responsible for accounts payables/receivables.



Contact this candidate