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Customer Service Data Entry

Location:
Goose Creek, South Carolina, United States
Posted:
October 03, 2016

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Connie Vorhis

*** ****** *****

Goose Creek, SC *9445

acwwb0@r.postjobfree.com

PROFESSIONAL SUMMARY

Two years of customer service/ receptionist/administrative assistant

Ophthalmic assistant with 12 years of experience with retinal /medical practice

Maintaining quality customer service to customers via phone, and email

Patient focused and extensive knowledge of ophthalmic field and factors specific to retina and diseases of the eye

Office assistant skills including faxing, answering multi phone line in

Fast pace business with 3 individual companies, data entry, and

Invoicing for one of the companies, assisted with AR, triages,

Appointments in a busy medical office setting. Receptionist

Duties including checking patients in/out, recalls, confirming,

Referrals for further diagnostic testing, and scheduling surgeries

Coding and triage.

SKILLS

CPR certified/ first aid certified

Patient focused care

Strong organizational skills

Excellent interpersonal skills, phone manner, and office etiquette

Multi-phone line system

Able to adapt to new responsibilities professionally

EDUCATION

High School diploma Berkeley High School 1984

Trident Technical College

1984-1986

Roper School of Practical Nursing

1987

American Promotional Products/ Chef Revival

Front Desk Receptionist for 3 individual companies, customer service, assisted with accounts receivable

Greeted and assisted walk-in customers for all 3 companies

Answered multi-line phone system in fast paced marketing/sales/shipping company and directed to the appropriate destinations

Invoiced for Chef Revival company, data entry for individual portals, retrieved shipping info from UPS and other shipping websites, researched and gave delivery info to customers

Made copies, faxed, emailed documents to the intended recipients for management and other employees

Took orders via phone, fax, and email for the American Paint Paddle Company

Data entry

Carolina Eyecare Physicians 2000-2013

Lead Ophthalmic Technician for Dr Robert Griffin Brame

Preparing patients for doctor to exam (including checking visual acuity, intraocular pressure, and dilation) and sterilization of instruments

Assisting with intravitreal injections and lasers

Diagnostics (including OCT’s, fundus photography, and Fluorescein angiography)

Ordering all retinal medications as needed for clinic

Organizing flow of clinic

General ophthalmology skills (refraction)

Northwoods Veterinary Clinic and Petcare Center

Managed kennel and grooming facility/ Veterinary Technician



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