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Customer Service Medical Records

Miamisburg, Ohio, United States
October 03, 2016

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**** **** ***** **. ******, OH 45415 Cell 469-***-****,


To secure employment with a company that allows me to continue to learn while using my current knowledge and ability to reach a corporate goal. This directive and my proven people skills along with my positive attitude, self motivation, and forward thinking, will certainly cultivate a winning situation for all.


Beckett Springs Psychiatric Hospital Westchester OH 08/2016-Current (Contract Position)

Medical Records Clerk

Assist with the upkeep of patient files.

Guarantee that patient’s information is available to medical staff when need.

CareSource, Dayton OH 08/2014-Current

Enrollment Analyst

Assist with the upkeep of members/dependents files.

Research, follow up, and resolve all open/pending issues in a timely manner to ensure member satisfaction.

Maintain knowledge and understanding of all processes and procedures for Medicaid, Medicare and Marketplace Insurance.

Perform any other job related instructions as requested, with reasonable accommodation.

DART, Dallas TX 06/2013-11/2013

Mobility Management Certification

Managed daily logs

Assisted with admissions process by completing pre-cert, gathering information for effective processing.

CIGNA Healthcare, Plano TX 09/2011-06/2013

Clerical Support

Assisted with tracking and up keep of client files by scanning claim managers desk twice a week and scanning the file room once a month

Reliant Rehabilitation Hospitals, Dallas TX 09/2010-07/2011

HIM Tech/Admissions Clerk

Coded out-patient accounts, verified medical records request, audited medical records for compliance.

Insurance verification and pre-certification for inpatient and outpatient.

Maintained visitor logs


Fortis College, Centerville OH 2017

LPN Program

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