Khristine M. Vega Phone: 312-***-****
**** * ***** ****** *-mail: acwvtm@r.postjobfree.com
Chicago, IL 60653-2802
Profile: Seeking a cosmetologist apprentice position with an organization that will capitalize on my technical background and where
I can further my skills - Hard worker, responsible, polite, loyal, considerate and eager to learn - Have a great demeanor, an out-going
personality and a great attitude - Happy, fun, get along with everyone and am very optimistic!
Employment:
7/15 - Present Stylist Assistant at Aim & Ailie Hair Boutique, Evanston, IL 60201 847-***-****
Position overview: Deliver outstanding customer service while providing high quality 6 minute massages, shampoos and
conditioning treatments and of course awesome Blow Outs, Up-dos, Brads and Curls. Assist guests with all their requests and
stylist with all their needs and keep the salon flowing smoothly. Responsibilities: As the greeter, I am the 1st and last person they
see - I offer the client a beverage, snacks, make the guest comfortable, feel special and ensure that they have a great experience!
Maintain salon appearance and cleanliness by keeping the shampoo area clean, organized. I sweep and mop salon with extra care
around the stylists chairs. Wash, dry, fold, towels, cleaned the organized the laundry room. Attend all scheduled employee
meetings and social events. During down times, I practice my color and cuts.
1/14 - 5/15 Shift Supervisor at PLS, Chicago, IL 773-***-****
Position Overview: As Shift Supervisor I performed all the duties of a Customer Service Representative plus assists the Store
Manager and Assistant Manager in the day-to-day operations of the store, and in the absence of the SM and AM, I was responsible
for directing the activities of all employees during his/her shift. I was accountable for complying with all policies and procedures,
ensuring exceptional customer service, maintained company standards of quality and other duties as assigned/requested.
Responsibilities: Assist the Store Manager/Assistant Manager in implementing strategies to help meet store goals and objectives,
performed corrective actions, documentation - Know, understand and follow the companys cash security policies and procedures
and maintained a balanced cash drawer, in the absence of the Store Manager, master cash at all times, and properly reported any
discrepancies to management - Executed check cashing approval level up to, but never exceeding, authorized limit for his/her
position - Helped establish weekly and monthly goals with the Store Manager - Supervised CSRs, their maintenance of cash drawers
and cash handling procedures - Helped train store employees in company policies and procedures - Solicited customers and
potential customers to use our products and services - Promote the companys special customer referral and other incentive
programs - Provided outstanding customer service so that they will choose to do business with us rather than our competitors -
Resolved and documented customers complaints or referred them to the Store Manager for resolution - Completed daily reports and
open and close the store when scheduled - Completed all transactions in compliance with federal, state and local laws and
regulations - Serviced customers accounts making sure that all documentation is complete, accurate and filed away properly
9/11-12/13 Crew Member - Dunkin Donuts (Open 24 Hours), Chicago, IL 312-***-**** Responsibilities: I work the AM and
overnight shifts. The overnight shift is a one man show. I cook, sell, assemble the orders, make all the money transactions, clean,
set-up and recover the store prior to the next shift. I also train and recruit employees. My employer says I am his most reliable
employee.
4/08-4/09 Usher - Broadway in Chicago, Chicago, IL, 312-***-**** Responsibilities: Assisted the guest in locating their
seats, escorted the elderly guests to the power room. Informed the guests that cameras and video cameras were not permitted in
the theatre, I also cleaned the theatre after each performance.
8/06-8/08 Crew Member - Cold Stones Creamery, Chicago, IL, 312-***-**** Responsibilities: Greeted clients, took,
processed and rang up their orders - Prepare the store prior to opening and did the recovery of the store at the end of the day -
Made ice cream and waffle cones and sang Cold Stones' songs when the clients placed money in the tip jar - Also recruited and
trained new hires
Education
2008/2009 Pivot-Point International Academy, Evanston, IL - Cosmetology Diploma - Completed the course of study in the Arts
and Sciences in Cosmetology (1500 hours)
2004/2008 Curie Metropolitan High School, Chicago, IL 773-***-**** High School Diploma - MYP Program, Drama and Child
Care Development - Family and Consumer Education
Skills: Computers, aggressive seller, great customer service, detail-oriented, leadership, work well independently or with a team.
hievements: Obtained my Cosmetology License (December 2009) - National Honors Society - Graduated from the two-year Middle
ars Program (IB) (2006) - Girl Scout all through Grade School - (Girl Scout Poster Girl) - Alumni of the Metro Achievement Center
ference Available on Request