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Customer Service High School

Modesto, California, United States
October 02, 2016

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**** ***** *****

Modesto, CA ****0



**/** – 02/16 ZOO’N AROUND PRESCHOOL, Fernley, NV, Preschool Teacher*

Responsibilities in the office included recordkeeping, filing, answering phones, sending faxes, replying to emails, and customer service. Responsibilities in the infant/toddler classroom included keeping a safe and clean environment, assuring needs are met, providing experiences that nurture cognitive and motor skills, teaching hands-on artwork/sensory play, and tracking development.

12/07 – 02/10 PRECIOUS TME LEARNING ENTER, Fernley, NV, Preschool Teacher*

Responsibilities included preparing daily lesson plans and creative indoor and outdoor activities to improve coordination and motor skills, monitoring student progress, assisting with phones, and closing office and classrooms at the end of the day.

11/05 – 06/07 CHRISTINE SIPHERD ELEMENTARY SCHOOL, Modesto, CA, Teacher’s Aide

Responsibilities included working in the classroom one-on-one as aide to students, assisting in cafeteria, supervising students during recess, and monitoring students during testing time.

01/94 – 10/95 LAW OFFICES OF JOHN FALCOCCHIA, San Jose, CA, Office Assistant

Responsibilities included answering phones, sending FAX transmittals, making appointments, maintaining files, and light typing of correspondence and forms.

10/90 – 07/91 LICONIX, Santa Clara, CA, Receptionist

Responsibilities included answering phones, sending FAX transmittals, light typing, assisting with accounts payable, and general receptionist duties.

10/89 – 10/90 COMMAND PERFORMANCE, Cupertino, CA, Receptionist/Assistant Manager

Responsibilities included data entry, customer relations, problem-solving, inventory, banking, scheduling appointments, busy phones, general office duties, and opening and closing salon.


Current (ongoing) CPR and First Aid – certification

Recognition and Prevention of Illnesses

Reducing the Risks of S.I.D.S. for Providers

Recognizing and Reporting Child Abuse and Neglect

Positive Discipline and Guidance

Family Connections with Family and Community Relationships

Born Learning Human Growth and Development

Creating Cooperation Using Conflict Resolution

The Pyramid Model – Positive Interactions and Guidance

Positive Behavior Support – Pre K Targeted Behavior Techniques

Ages and Stages Questionnaire

Creating Cooperation Using Conflict Resolution

*Registered Through the Nevada Registry

09/84 – 06/88 WILCOX HIGH SCHOOL, Santa Clara, CA

High School Diploma

Word Processing, Typing, Bookkeeping

Worked in school office learning general clerical duties including filing, light typing, and answering phones.

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