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Customer Service Part Time

Houston, Texas, United States
October 02, 2016

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Joaquin (Jack) Gonzales III Phone: 832-***-****

**** ******* #*** *-****:

Houston, TX – 77057

Work Experience

Texas Department of Transportation Houston, TX April 2009 – August 2011

Systems Support Specialist I

Duties: Received calls from drivers reporting problems on roadways and notified various districts so problems could be cleared

Texas Department of Transportation Houston, TX April 2009 – August 2011

Motorists Assistance Program (MAP) Dispatcher

Duties: Received calls from disabled drivers on roadways and dispatched MAP units to assist them

Clear Channel Communications Houston, TX January 2009 – July 2009

Duties: On-Air Traffic Reports

METRO Networks Houston, TX April 2001 – September 2008

Duties: Newswriting, On-Air News, Traffic, and Sports Reporting. Also entered traffic incidents into main computer.

KVST Radio Huntsville/Conroe, TX December 1998 – April 2001

Duties: On-Air Personality. Also, setup for broadcast of Remote events and in some instances did Remote broadcasts itself.

KIKR Radio Conroe, TX May 1989 – August 1991

Duties: On-Air Personality. Also, Board Operator for various broadcasts, such as sporting events for Astros, College, and High School football.

Super Shuttle Delivery Services Houston, TX October 2008 – November 2008

Duties: Transported passengers back and forth between airport and departure/arrival locations

Special Dispatch Delivery Houston, TX 1999 – 2009

Duties: Transported various cargo using company van

Beeline Delivery Houston, TX 1998 – 1999

Duties: Transported various cargo using company boxtruck

Houston Lighting & Power Houston, TX 1983 – 1996

Duties: Began reading electric meters and later transferred to connecting and reconnecting electric service, which also included collecting payments from customers for electricity deposit and payments

Randall's Restaurant and Club Houston, TX 1977 – 1978

Duties: Began as a dishwasher, then moved up busboy, and eventually chef

Farnham & Associates Houston, TX 1976 (Summer Job)


Ship-to-Ship and Ship-to-Shore Communications US Navy 1978 – 1982

NOTE: Received Letter of Commendation for work during Refresher Training in Guantanmo Bay, Cuba


Acting Cooking Reading Playing Sports Volunteering Animal Welfare


Dedicated Hard Worker and Professional

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