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Manager Account

Spartanburg, South Carolina, United States
October 02, 2016

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Deanna Moore

*** ***** ****** *******, ***** Carolina 29320 864-***-****

Qualification Profile

Accomplished Logistics Professional with extensive experience in Account Management and freight rate payment experience. Excels in coordinating the numerous procedures of internal departments and external agencies to ensure accurate and timely task completion. Track record of providing excellent customer service and client satisfaction by maintaining a high level of professionalism with a strong work ethic.

Key Strengths:

Customer Relations

Domestic Transportation

Freight Rate Contract Auditing

Standards and Procedure Compliance

Excel, Word, Outlook, AS400

General Ledger Coding

Professional Experience

AFS Vista, LLC Sept. 2005 - Present

Account Manager

Oversee 22 client accounts by ensuring freight bills meet requirements for weekly productions.

Manage difficult or emotional client situations and respond promptly to client needs.

Responsible for client business rule set up and modifications.

Perform quality checks.

Create reports for client specific needs and requests.

Coordinate weekly calls among clients and responsible internal departments.

Perform general ledger process weekly for each client to insure proper coded of invoices.

Trendset Information Systems, Inc. June 2002 – Sept. 2005

Rates Analyst

Audited domestic freight bills.

Entered carrier freight contracts to load into Crimson (C++ propriety based program).

Processed balance dues.

Partnered with IT to further enhance the proprietary rating program to gain flexibility and accuracy in various new and complex rating scenarios.

Deanna Moore

Page 2

Saia Motor Freight June 1998 – Nov. 2001 (Lay-off)

Office Clerk

Enter weekly time cards for 30 employees.

Audit freight invoices.

Dispatch domestic freight.

Answered phones consisting of 8 lines.

Entered delivery receipts and reconciled daily/weekly cash reports.

Fredrickson Motor Express Nov. 1996 – Jan. 1998 (Company Closed)

Office Manager

Checked in drivers for accuracy in paperwork.

Maintained and filed transportation paperwork.

Entered daily/weekly cash report.

Entered Delivery receipts.

Education and Training

Dale Carnegie Training Greenville, SC

East Leyden High School Franklin Park, IL

Deanna Moore

230 Ligon Street Arcadia, South Carolina 29320 864-***-****


Nikki Steinmeyer

Account Manager, AFS


Dawn Hayden

Billing Specialist, Level One


Erica Troutman

Account Manager, AFS


Contact this candidate