Receptionist
Resume:
Victoria Mousetis
**** ******** ***** ******** *******, TN 37143
acwvb1@r.postjobfree.com
Professional I am looking to obtain a more career stable position, and not just a job. I am a
Summary very energetic, and have wonderful people skills. I feel that with all the customer
service that I have accomplished over the past years I am ready for more of a
challenge in my life. I am looking forward to a great start to a career.
Skills Customer and Personal Service
Food Production
Service Orientation
RAMP Certified
Mixologist
EXPERIENCE Bartender/Server/Trainer, TGI Fridays, Lancaster, PA April 2016 to
September 2016
o Speak with patrons to ensure satisfaction with food and service, to respond to
complaints, or to make conversation.
o Answer telephone calls and respond to inquiries or transfer calls.
o Maintain contact with kitchen staff, management, serving staff, and customers
to ensure that dining details are handled properly and customers' concerns are
addressed.
o Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
o Check patrons' identification to ensure that they meet minimum age
requirements for consumption of alcoholic beverages.
o Write patrons' food orders on order slips, memorize orders, or enter orders into
the computer for transmittal to kitchen staff.
Server/Trainer, JB Dawson Bar and Restaurant, Lancaster, PA May 2015 to
April 2016
o Total checks, present them to customers, and accept payment for services.
o Check with customers to ensure that they are enjoying their meals and take
action to correct any problems.
o Write patrons' food orders on order slips, memorize orders, or enter orders into
computers for transmittal to kitchen staff.
o Check patrons' identification to ensure that they meet minimum age
requirements for consumption of alcoholic beverages.
Hostess/Server/Server Trainer, The Station House Tavern Restaurant and
Sports Bar, Lancaster, PA January 2011 to May 2015
o Greet guests and seat them at tables or in waiting areas.
o Assign patrons to tables suitable for their needs and according to rotation so
o that servers receive an appropriate number of seating.
o Write patrons' food orders on order slips, memorize orders, or enter orders into
o computers for transmittal to kitchen staff.
o Check patrons' identification to ensure that they meet minimum age
o requirements for consumption of alcoholic beverages.
o Collect payments from customers.
o Trained new employees how everything is done in our establishment
o Taught new employees our menu and made sure they new how to describe and
o answer any questions that our customers might have about the menu.
EDUCATION Manheim Township High School, Lancaster, PA
High School Diploma, June 2007
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