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Management Technical Support

Newport News, Virginia, United States
October 03, 2016

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Michelle Mellerson

*** *******’s Drive Newport News, VA 23608 757-***-****


Stratford University –Part-time-Newport News, VA, 04/15-Present

Adjunct Faculty Instructor-Global Health; Healthcare Management; Quality Performance Management; Health Policy, Law, and Ethics; Strategic Planning and Marketing; Healthcare Finance; Healthcare Delivery Systems:

Teach units of instruction to graduate students in the Health Care Administration Program

Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies

Strayer University –Part-time-Virginia Beach, VA, 12/14-Present

Adjunct Faculty Online Instructor/Adjunct Faculty Instructor-Health Services Human Resource; Healthcare Finance Management; Healthcare Law, Ethics, and Regulations; Health Services Organization; Management in Healthcare:

Facilitates meaningful learning of the course competencies in the curriculum and proactively supports all facets of the learning environment

Provides education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace

Hospira-Short-Term Contractor-Compliance, Rocky Mount, NC, 10/14-12/14

Product Complaints Disposition/Field Alert Coordinator

Submitted initial, follow-up and final Field Alert Notifications to the FDA in accordance with 21 CFR 314.81 when the company becomes aware of any event that may affected marketing drug products manufactured or distributed in the U.S.

Assisted with the recall process for company-specific products.

Solved quality problems to identify the true root cause of problems and implemented effective solutions (corrective and preventive actions), including customer complaints.

Collaborated in writing the Complaint investigation report to ensure it is written in a way that it complies with all regulatory requirements.

Actively participated in preventive/proactive quality and operations improvement projects.

Procter and Gamble Cosmetics- Full-time-Research and Development, Hunt Valley, MD, 11/09-06/14

Research Specialist

Updated SOPs on a weekly basis.

Supported Quality Assurance during yearly audits and regulatory inspections.

Maintained experimental results, consumer records, and protocol manuals.

Prepared experimental data and reports for senior scientists.

Provided office and technical support to Research Scientists and Engineers.

Sampled and Performed inventory checks once a day to ensure efficiency and specification limits.

Performed physical property testing on experimental batches such as viscosity tests, rheology tests, drop tests, and pH tests.

Conducted 3-5 laboratory investigations daily to produce reliable and precise data to write scientific reports.

Community College of Baltimore County –Part-time, Baltimore, MD, 9/09-06/14

Adjunct Faculty Instructor-Anatomy and Physiology/Medical Terminology/Basic Math:

Taught adult and continuing education courses.

Participated in 3-4 professional development and in-service activities each month.

A Caring Touch-Part-time-Baltimore, MD 11/08-12/09

Care Associate:

Monitored inpatient and outpatient appointments.

Collected, scanned, and updated patient information.

Prepared patients for clinical visits.

Contributed to the resident/participant assessment and care plan.

Communicated significant changes in behavior, physical, and mental status condition to supervisor.

AmeriSci-Full-time- Richmond, VA, 06/06-09/08

Analyst/ Laboratory Technician:

Performed approximately 20 tests and procedures a day within the lab including Bulk material/Air sample preparation and analysis for identification of asbestos by PLM, TEM, and PCM.

Analyzed results and prepared reports to management of findings.

Performed inventory checks and order supplies twice a day to ensure that laboratory was well stocked and resourced.

Used Laboratory Information Management Systems daily.


Hampton VA Medical Center -Hampton, VA,

Assist veterans in the volunteer office

Serves as a front line contact for veterans and staff

Perform clerical and administrative duties

Riverside Regional Medical Center –Newport News, VA

Assist veterans in the volunteer office

Serves as a front line contact for clinical and top administrative staff

Perform clerical and administrative duties


Master of Health Science, Clinical Research Administration

Touro University International, Cypress, CA, September 21, 2007

Bachelor of Science, General Science

Virginia Commonwealth University, Richmond, VA, December 17, 2005

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