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United States
October 03, 2016

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*** **** ****** ** #***, Enterprise, WV 26568 (C) 304-***-****

Professional Summary

An Administrative/Office professional offering excellent communication and computer skills. Meets deadlines

and works with a high level of multicultural awareness and adaptability. Reliable and competent with

exceptional data entry and customer service skills.


Types 60+ W P M Quality assurance

Critical thinking OSHA compliance

Attention to detail HIPAA compliance

Filing and data archiving Business correspondence

Excellent communication skills Team building

Articulate and well-spoken Meeting minutes

Customer service-oriented Attention to detail

Flexible Critical thinking

Accurate and detailed Report development

Works well under pressure Professional phone etiquette

10-key Social media knowledge

Microsoft Excel Pleasant demeanor

Medical terminology knowledge Appointment setting

Multi-line phone talent Advanced clerical knowledge

MS Windows proficient Multi-line phone proficiency Creative problem solver Credit card processing

Proficient in cash management

Quick learner

Work History

Private Pay Collector Feb 2007 - Current

United Hospital Center Bridgeport, WV

Contacted patients regarding unpaid and underpaid accounts to resolve any issues.

Improved timely paying of bills by developing flexible payment plans for patients

Emergency Dept Unit Secretary Mar 2002 - Jan 2007

Akron General Medical Center Akron, OH

Market Coordinator/Merchandiser Jul 1998 - Jan 2000

National Marketing Services Clarksburg, WV


High School Diploma: 1988

Lincoln High School Shinnston, WV

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