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Human Resources Management

Location:
Milwaukee, Wisconsin, United States
Posted:
October 03, 2016

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Resume:

Viley Welch

262-***-**** acwv16@r.postjobfree.com

Human Resource Business Partner

Human Capital Management Professional with extensive experience in recruitment and retention, employee development, mediation, conflict resolution, and change management. Proven experience collaborating with internal as well as external stakeholders.

Core Competencies

Employee Relations

Grievance Resolution

Labor Relations

FMLA/ADA/EEO/WC

Employee Recruitment & Retention

Orientation & On-Boarding

Talent Management

Succession Planning

HR Policies & Procedure

Training & Development

Professional Experience

D & G EXPRESS SERVICE, BUTLER, WI

Senior Human Resources Business Partner, September2015-Present

Provides HR leadership, policy, strategic planning, and consultative services for our managers and employees.

Audit for DOT Compliance with all employee files including DOT standards of driving operations and mandatory compliance of drug testing timetables

Oversee recruitment of exempt and non-exempt employees

Facilitate company-wide trainings to assure that all employees are trained on HR related topics, and also provide an understanding of company policies to employees.

Facilitate Leadership meetings weekly with management team

Provide reports of company’s KPI’s as needed.

Developed programs specifically for individual professional development based on employee’s needs and gaps assessed to better align with both professional goals related to their current position and that of their future roles within the company

Reply to unemployment claims timely and effectively

Maintain Affirmative Action Plan

Consult on HR policies as needed

Established Interview/Exit Interview standards for compliance

Resolve all Employee Relations timely and effectively

PSM- Jupiter Florida

Human Resources Manager, March 2014-September 2015

Coach & ensure development of the Management team; Demonstrate analytical capabilities and influence management team with data-driven recommendations.

Organize communication processes towards employees

Implement corporate policies and guidelines locally.

A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement

Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.

Coordinate the Annual Performance Management Review Process (including salary review)

Lead Succession Planning for exempt level staff

Manage People Development (identify competencies gaps, set up development plans)

Administers compensation program; monitors performance evaluation program and revises as necessary.

Conducts recruitment effort for all exempt and nonexempt personnel, students, and temporary employees; conducts new-employee orientations; monitors career path program, Drive organization design, workforce planning, sourcing & staffing.

Handles employee relations counseling, outplacement counseling, and exit interviewing.

Participates in administrative staff meetings and attends other meetings and seminars.

Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

Maintains Human Resource Information System records and compiles reports from database.

Maintains compliance with federal and state regulations concerning employment.

Ability to translate business plans and goals into human performance capabilities needed to achieve results

Coach & ensure development of the Management team; Demonstrate analytical capabilities and influence management team with data-driven recommendations.

Support Line management with HR knowledge

JCPENNEY CORPORATION, Racine, WI

Merchandise Execution Leader (ME Leader) 2012-2014

Drive business results. Assess leader’s ability to execute while developing teams. Thoroughly prepare and conduct developmental conversations with direct reports. Immediate action was taken on performance issues within the team. Partnered with Store Leader; lead succession planning for management team. Lead all of the merchandising, visual and support functions in store to drive sales. Objectively evaluates leader’s capabilities and applies insight to their development and overall role capability effectiveness. Implemented employee engagement programs to impact overall employee culture. Lead training development while inspiring high levels of team performance.

Restructured Performance Improvement Plan while integrating accountability of employees with routines and standards

Helped to revise Job Descriptions for employees in leadership positions as the company moved progressively forward to maintain current flow in technological advancements.

Managed leadership absenteeism and tardiness to less than 1% and total store employee absenteeism from27% to 3% unexcused absences.

Support GM as liaison of employees to handle any employee relations issues, time and reporting tracking, and overall employee engagement on store level

Store’s Safety Champion lead education and safety compliance with store’s team

Exceeded 2012 standards met within store operational goals and specific metric areas.

Achieved 100% Compliance in driving weekly leadership meetings and standards set to help bridge the gaps between leadership and their direct reports

CORINTHIAN COLLEGES - Milwaukee, WI

Director of Career Services, 2010 to 2012

Responsible for implementing development programs for all Career Services employees. Established departmental goals and prepared objectives of Career Services and policies for placing graduates. Designed all campus wide training programs for professional development of students; trained staff in delivering information while cultivating an inclusive team spirit. Lead successful orientation of over 100 students per month. Cultivated relationships with community business partners and advocate for students while holding them accountable to school and company standards. Maintain approved graduation and job placement rate.

Achievements:

Appropriately established placement and retention strategies for the team

Designed all campus wide training programs for professional development of students.

Developed Internal Audit process to maintain compliance with state regulations

Lead succession planning for executive team and their professional staff

Successfully designed comprehensive in-house training for managers on equal employment opportunities, diversity, Affirmative Action, Fair Labor Laws

Partnered with Directors/Department Chairs weekly attrition rates for their perspective areas.

Supervised team of 8 employees including Account Reps, Career Service Reps and Administrative Assistant

Campus Safety Team Captain

Lead successful orientation of over 100 students per month

Cultivated relationships with community business partners and advocate for students while holding them accountable to school and company standards.

Conducted negotiations on behalf of students within realm of capabilities and contracts of employers and campus

Highly skilled in complaint investigation and termination procedures.

Corporate Representative for FUEL Milwaukee

SOCIAL DEVELOPMENT COMMISSION (SDC) - Milwaukee, WI

Energy Program Supervisor 2009-2010

Responsible for Quality Assurance for State and City Regulations of Energy Program.

Ensure compliance with federal and state laws where adhered to

Developed Talent Review Process

Safety representative for local energy programs to help ensure EHS standards where met

Assisted the resolution of unfair employment practices with regard to age, race, sex, religion, color, marital status, or handicaps.

Utilized networking connections to locate clients, resulting in virtual elimination of external recruitment costs

Coached and Mentored over 40 team members Responsible for driving overall framework of role development within the store’s leadership team.

Implemented consistent people planning and accountability standards with management team which changed and impacted the store’s culture by changing morale positively.

Developed and implemented store-wide routine and audit program to help effect bottom line (200 employees)

Developed programs specifically for individual professional development based on employee’s needs and gaps assessed to better align with both professional goals related to their current position and that of their future roles with the company.

Lead successful energy orientation over 100 community members per month

Helped to develop new policies and procedures to ensure compliance of program was being met also instrumental in developing an internal quality assurance program.

Cultivated partnerships with businesses such as WE Energies, Community Advocates and other relevant energy resource organizations

TARGET STORES - Wisconsin Stores

GM Stores Operations 2005-2009

Provided strategic supervision and training to Executive Management as well as team members. Trained district teams on company best practices. Motivated and developed a team $125 million in sales annually.

Mentored and developed managers as well as leaders to ensure their professional growth and overall job satisfaction.

Lead the overall development of programs to support and audit equal opportunity compliance within store as well as served on regional diversity team to instrumentally provide direction and drive compliance within stores in districts to ensure equal employment regulations were implemented and followed.

Successful achievement of sales and services that exceeded 8.8%.

Lead the recruitment and selection process to ensure talented teams that helped to increase employment and retention by 35%.

Successful implementation of solution based strategies and goals while forecasting and evaluating store performance.

Brought payroll performance into a positive standing within first 3 months of having deficit of 1100 hours YTD Positive 558.

District-Resource Trainer; helped train district on company processes and programs

Named greatest Sales performance mature sales store in the district 2007.

SPANISH JOURNAL NEWSPAPER- Milwaukee, WI

Human Resources Manager 1995-2005

Conducted extensive recruiting as sole recruiter accountable for filling senior management, technical and professional positions. Partnered with senior management to implement company programs and be the driving force to support those programs. Designed company budget and standards in place for necessary support of growth of company.

Lead successful planning initiative resulting in projected reduction of hiring expenses by approximately 30% over 5 years.

Restructured bloated organizational structure, streamlining administrative staff by 40%.

Conceived, developed and implemented a series of innovative HR programs, services and leadership initiatives, including comprehensive supervisory training, performance-based incentive compensation programs and succession planning.

Designed exit interview process to add value to business.

Attained 100%-win rate in unemployment claims by improving record keeping and compliance standards.

Established strong community partnerships and organized job fairs at various locations

Introduced Company Diversity Training initiative as mandatory training for all supervisor, managers, and executive level employees.

Rebuilt benefits program by consolidating providers and renegotiating contracts. Successfully maintained benefit costs with 1% increase in premium over 2 years and achieved savings of $70,000 in first year.

Education *Certifications*Affiliations

Bachelor of Arts (BA) in Professional Communication - Alverno College –Milwaukee, WI

Certification in Human Resource Management 2014



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