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Customer Service Representative

Miami, Florida, United States
October 03, 2016

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Mr. Dirk A. Larsen

***** ** **** *****

Miami, FL 33156



August 2007- Present

Miami Dade College (Kendall Campus): Biology Laboratory Assistant

Broad responsibilities in preparing various Biology Dept. labs; including purchasing essential materials (document in Excel). Run experiments to test viability of enzymes and other reagents. Inoculate/Incubate bacteria samples. Light Microscopy and various staining techniques. Maintain clean and safe lab environment. Care for live plants and animals, collect live specimens. Lab equipment: Chromatography, Spectrophotometry (Genesys 20), pH meter, EKG, Sphygmomanometer. Prepare, Autoclave and dispense many types of media, stains and indicators (detailed list available). Dispose of bio-hazardous waste.

August 2011: American Heart Assoc. Healthcare Provider BLS-CPR

June 2012 Certificate: AES CHEMUNEX APS 320, XY500 and PM05 Pump Training.

Solo Lighter Co. Sales and Customer Service Representative 2006 - 2007

Wholesale and retail sales. Provide customer service and update databases using Excel, QuickBooks, and ACT Customer Management software.

The Mellon Financial Center; Reception Area Security Guard (“D License”). Fire safety training. 2004 – 2006

Member Screen Actor’s Guild (10/87-10/94): Musician (Piano) 1980 - 2013

The Adult Basic Education Center: GED/ESL Teacher 1983 - 1985

Administer diagnostic tests for Reading, Math and General Science to adults seeking GED; assist in remediation by teaching classes in the A.B.E. Learning Center; provide one-on- one home tutoring for special needs students. Also teach English as a Second Language (ESL) to students from diverse cultures.


The University of Vermont, Bachelor of Science, Health Education 1982

Florida International University, Chemistry I & II 1991-92

Miami-Dade College, Anatomy, Chemistry and Microbiology 2006 – 2011

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