Manager Customer Service

*** ******* **** * **** Rivera Email: *********@*****.***

Parsippany, NJ 07054 Phone: 973-***-****

Objective

To transfer my office management and customer service skills to a position that will challenge my abilities and further my career opportunities.

Technical Summary

Software: Windows Professional and XP, Microsoft Office Suite 2003 including MS Word, Excel, and Outlook. Counterpoint POS System.

Employment

Service Dept. – Administrative Asst.

Leisure Fitness, Fairfield, NJ 08/06 to 05/07

● Scheduled appointments for outbound delivery and/or service calls.

● Responsible for the maintenance and/or replenishment of parts.

● Provided all service technicians with their daily mapped routes. Office Manager

Fisher O’Kaci, Boonton, NJ 10/03 to 05/06

● In charge of daily opening and closing .

● Responsible for monthly storage bills .

● Called customers regarding late payments .

● Provided relocation quotes to customers .

● Generated weekly reports .

Assistant Manager

G & G, Inc., Rockaway, NJ 11/02 to 9/03

● Accountable for inventory on a quarterly basis.

● In charge of recording and tracking of all Personnel attendance.

● Responsible for all display layouts.

● Generated monthly payroll data reports.

Department Manager

AC Moore, Parsippany, NJ 8/97 to 10/02

● Reviewed monthly inventory reports.

● In charge of training new employees.

● Organized and directed arts and crafts classes.

● Entered payroll data.

Education

Parsippany High School, Parsippany, NJ General Diploma 1995 Languages Spoken:

Hungarian

References available upon request

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