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Customer Service Office

Location:
New York, New York, United States
Posted:
October 01, 2016

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YOLANDA LEE

**-** **** ******

Jackson Heights,NY,11372

Cell:646-***-****

acwu7d@r.postjobfree.com

SUMMARY

Highly organized with superior attention to detail

Spreadsheet creation and entry

Good at building and retaining large amounts of information

Employee training and development

Critical thinker

EXPERIENCE

SHIFTGIG,NEW YORK,NY MAY 2016-

Freelance hospitality

Server assistant/food runner-Entertainment cruises,Spirit of New Jersey-

Assisted in serving drinks/food to guests,also bussed tables,helped staff clean up

After the party is over.Greeted guests on their way inside the shio as well as on

Their way out.

Utility/Dishwasher,EC/Elite/BOH Day Cruise-Dishwashing duties,buffet

Set up/take down

Food runner,Legends County Ballpark-Accepted and delivered food,drinks to guests,

Helped to clean up afterwards.

Server-Housing Works,Columbia University-Assisted in serving drinks and hors

D’oeuvres,also helped out in cleaning up as well as disassembling the set up

Server-Chartwells,Marymont College-helped in set up,served guests drinks,

Disassembling set up,clean up dining area

Pantry assistant-Compass/CXRA NYC-Intrepid Museum-Assisted in food prep,

Kept pantry stocked with foods/drinks,as well as made sure work area was clean,

Also kept pathway from dining area to kitchen area open for waitstaff to come

Through with dirty dishes/glasses.Helped with disassembling set up in kitchen

Area as well as cleaning up kitchen and dining area

Load/Unload,warehouse-Macy’s Corporate Services Inc-Helped to stock packages

into trucks in time for store delvery,also unload packages from the trucks into the

warehouse and sort them for next day store delivery.

Food runner,Richmond County Ballpark-Assisted cashiers in a food concession

Stand by taking in customers orders and serving them promptly

Utility/dishwasher,EC Elite and Atlantica BOH-In charge of cleaning dishes,pots,silverware,glasses,as well as set up and take down of buffet,maintained cleanliness in the kitchen.

Busser,Sodexo,Sullivan & Cromwell-Set up buffet area,cleared tables of dishes and silverware

Store associate,Nordstrom-Filled online orders,organized merchandise,cataloged stock

Concession food prep,Yankee stadium NYC-helped toget foods prepared right before cooking and serving.

MANHATTAN FRUIT EXCHANGE,NEW YORK,NY MAY 2015-JUNE 2015

Cashier

*Dealt with diverse customer population

*Enthusiastic and cooperative

*Ring up merchandise items for customers

*Balance out cash drawer at the end of every shift

*Gained knowledge of all store brands

*Kept abreast of weekly,daily promotions

*Keep checkout line clean,and maintain neat orderly displays at all times

ALARIO INT’L CORP,New York,NY November 1999-June 2014

Office assistant

*Process packing list for belt samples to be invoiced.

*Helping to maintain an efficient office.

*Provided administrative,secretarial,and clericalsupport to others.

*Answered occasional high volume of phone calls and transfer them to

appropriate staff.

*Greeted visitors to the office,answered questions and appropriately welcomed them.

*Assisted in receiving incoming and sending outgoing emails.

*Faxed,scanned,filed,emailed,mailed,and copied documents.

*Assisted with office filing system.

*Monitored and maintained office supplies and equipment.

*Perform office related errands as needed.

*Kept office area clean and organized.

*Interacted with sales reps and customers on garment district related issues.

AUSTIN’S RESTAURANT,New York,NY January 1993-October 1999

Restaurant Server

*Delegated with giving dining service during the morning,afternoon and evening hours.

*Successfully handled,monitored and controlled whole food and beverage operations.

*Forged well-built relationships with customers,staff members and guests.

*Responsible for opening and closing of business and cleaning duties daily.

*Dedicated to maintaining a clean dining room .

*Provided superior guest service,friendliness and restaurant cleanliness using the restaurant’s proven systems and routines.

*Describe menu items and daily specials in detail and provide recommendations when requested.

*Ensured that all expectations were met and exceeded by actively checking up with customers and quickly correcting issue.

CHRISTY’S COFFEE SHOP,NEW YORK,NY JANUARY 1991-DECEMBER 1992

RESTAURANT SERVER

*Delegated with giving dining service during the morning,afternoon and evening hours.

*Successfully handled,monitored and controlled whole food and beverage operations.

*Forged well-built relationships with customers,staff members and guests.

*Responsible for opening and closing of business and cleaning duties daily.

*Dedicated to maintaining a clean dining room .

*Provided superior guest service,friendliness and restaurant cleanliness using the restaurant’s proven systems and routines.

*Describe menu items and daily specials in detail and provide recommendations when requested.

*Ensured that all expectations were met and exceeded by actively checking up with customers and quickly correcting issue.

REGINE’S FASHIONS,New York,NY

March 1990-December 1990

Sales Clerk

*Courteously greeted customers and efficiently process transactions within

busy fast-paced retail environments .

*Assisted with ordering,stocking,receiving,displaying of clothing and accessories.

*Maintained store cleanliness and provided customer service.

*Stocked,rotated merchandise according to store procedure.

*Maintains back stock areas according to store standards.

*Assisted and performed other duties needed and assigned to meet business needs.

*Developed strong retail skill

*Operated electronic register

*Assisted with cleaning,opening and closing of business duties

*Able to help customers find what they want as well as provide recommendations as requested.

EDUCATION

W.C Bryant High School- Diploma 1988-1992

Borough of Manhattan Community College-Computer 1992-1995

Information system

Fiorello H.Laguardia Comunnity College-Fine Arts 2001-2004

SKILLS

Experience in Quickbook

Knowledge of Microsoft Word,Excell,Powerpoint



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