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Human Resources Nursing

Location:
Tacoma, Washington, United States
Posted:
October 01, 2016

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Resume:

Athena F. Heimer

**** ***** **** ******, ******, WA 98407 253-***-**** acwu6i@r.postjobfree.com

PROFESSIONAL SUMMARY

As a Human Resources Director, I have expertise in performance management, process improvement and employee relations. I am a strategic planner with strong communication skills and attention to detail and have a comprehensive background in recruiting and retaining. Working for the same company (Pro-Step was part of Extendicare, and Extendicare was sold to Fortis Management Group) for almost 10 years has allowed me to learn and grow with each promotion and different changes that I encountered. It also gave me the opportunity to be part of the many changes by allowing my input on the development of new processes and policies. Working in a very highly regulated industry has been valuable as well, as I feel it will allow me to adapt to any industry’s standards with ease.

SKILLS

- Training Program Development - Union Grievance Resolution

- Employee Coaching - Recruiting/staffing

- Employee Relations - Investigating

- Process and Procedure Development - Interviewing

WORK HISTORY

Director of Recruitment and Retention, July 2015 to March 2016

Fortis Management Group – Gig Harbor, WA

- Managed all recruitment and retention for 16 nursing homes in the Northwest

- Developed and implemented recruitment and retention strategies

- Managed application and on-boarding processes

- Supported individual nursing homes’ ad processes

- Consulted and supported recruitment and retention committee meetings for individual

nursing homes

Area Director of Human Resources, January 2010 to June 2015

Extendicare – Gig Harbor, WA

- Resolved employment-related disputes through proactive communication

- Organized and led staff orientation and training to promote collaboration

- Handled understaffing, disputes, terminated employees and administering disciplinary

procedures for 19 nursing homes or approximately 1800 employees

- Oversaw all HR functions for 19 nursing homes in the Northwest

- Conducted investigations (when necessary) in regards to employee disputes

- Assisted company attorney and/or Labor Relations Director in union negotiations

- Was designee for all Step 3 union grievances and made all final decisions based on

meeting outcomes

- Attended all mediations as the company representative with outside counsel

HR Manager, September 2008 to December 2009

Extendicare – Gig Harbor, WA

- Managed all HR for 19 nursing homes in the Northwest

- Managed and maintained all upper level employees’ on-boarding, terminations, LOA’s

and orientation

- Conducted HR Audits throughout the year for 19 nursing homes in Northwest

- Provided consultation and support for disciplinary actions and discharges

Recruitment Manager, November 2007 to September 2008

Extendicare – Gig Harbor, WA

- Recruited for key nursing home positions for 19 nursing homes in the Northwest

- Managed all recruiting processes, including affirmative action

- Coached Area nursing homes on retention

- Had an active role in HR Generalist responsibilities

Staffing Coordinator, August 2006 to November 2007

Pro-Step – Gig Harbor, WA

- Helped staff therapy departments in 19 nursing homes in the Northwest when temporary

needs would arise

- Worked collaboratively with Therapy Department Managers to maximize current staff

productivity minutes by cross scheduling

- Developed and maintained relationships with all on-call staff, agency staff and agency

representatives allowing me first priority of their availability

EDUCATION

Bachelor of Arts: English (Minor in Psychology)

Western Washington University – Bellingham, WA

Associate of Arts: General

Pierce Community College – Steilacoom, WA

REFERENCES

Fortis Management Group: Jared Elliott, Vice President of Business Administration

253-***-****

Extendicare: Tim Detary, Vice President of Human Resources

414-***-****

Pro-Step: Anjie Berryman, Area Director of Rehabilitation

206-***-****



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