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Customer Service Sales

Location:
Essex, Maryland, 21221, United States
Salary:
Negotiable
Posted:
October 01, 2016

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Resume:

Clara Frado

Essex, MD

acwu1l@r.postjobfree.com - 410-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Dispatcher and Customer Service Representative

A2Z Environmental Group - Baltimore, MD - April 2003 to May 2008 Responsibilities

Received customer service calls for roll off cans. Processed work orders and billed customers after job completion. Payroll job coded for cost analysis.Kept records for maintenance on trucks as per D.O.T.specs. Accomplishments

I did anything I could to help the environmental department. Prepared bids for sales department as needed. Back up phone operator.

Skills Used

NAVTRAK, QUICKBOOKS, MS EXCEL,MS WORD,

Dispatch Supervisor

PRL LOGISTICS, INC. - Perryman, MD - January 1999 to May 2001 Responsibilities

Scheduling owner operator's for on time grocery deliveries. Managed reports to Super Valu for completion of deliveries. Created a scheduling system that gave the company 100% on time deliveries.Customer service calls to various grocery stores as needed

Accomplishments

As stated above I created a dispatch plan for 85 trucks to give the company 100% on time deliveries Skills Used

Management, dispatch.communications, excel spreadsheets, MS Word Dispatcher/Customer Service

Fullerton Supply - Overlea, MD - April 1991 to June 1997 Responsibilities

Answered sales calls from contractors needing to place brick and block orders. Processed all orders and set them up for delivery to said jobsite. Orders had to be broke down by truck weight allowance and dispatched accordingly.Upon completion of delivery I billed the contractors. Counter sales for the hardware department Process will call orders

Accomplishments

Good working relationship with drivers and yard crew As a team we accomplished 1 million dollars in sales in 1 month. Skills Used

Billing, payroll turned in for drivers, Converted all accounts from old billing system to computerized which balances had to be entered accurately

EDUCATION

GED

Parkville Sr High School - Parkville, MD

1985

SKILLS

Ms Word, Ms excel, (10+ years)



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