•Gina T. de Leon

Rivera compound

Saint Joseph Subdivision

Las Pinas city

Philippines

Email Address: acwu06@r.postjobfree.com

HP no. +63-097*-***-****

Job Objectives:

I am seeking a competitive and challenging environment where I can serve,

can use my talent and skills to grow and expand the company and to establish

an enjoyable career for myself.

CAREER SUMMARY: OVER 24YRS EXPERIENCE IN CUSTOMER SERVICE AND SALES

EDUCATIONAL BACKGROUND:

Collegiate - Bachelor of Science in Pharmaceutical 1988 - 1992

Emilio Aguinaldo College ( Manila )

Paco, Manila

Secondary - Arellano university ( AMHS ) 1984 – 1988

Donada St., Pasay City 1300

Primary - Gotamco Elementary School 1978 – 1984

Gotamco St., Pasay City 1300

WORK EXPERIENCES:

DENNI INTERNATIONAL PTE LTD.

November 2012 – October 30 2014

Sales Executive

Do cashiering and handling pos machine

Handling customer complain and take action

Training new staff

Sells proactively and makes recommendations to prospect clients on their issues

Do monthly end report sales and gross sales tax submitted to Changgi airport office

Intact with customers, apply sales and service techniques in order to promote the product and to increase sales

Do sales initiatives to hit and exceeds target

Provides excellent customer service

Maintain stocks and display

Checking foreign currency that make sure all rates is same to to the operation of Changi airport.

ELTEAN Agencies Pte.Ltd.

No. 3791, Jalan Bukit Merah

#02-06 E-Centre@Redhill, Singapore 159471

June 8, 2012 to September 30, 2012

•Introduction and promotion of new products mostly herbal.

Provision of the full information about the benefits of using the herbal as an alternative medicine

Teleperformance

Dr. Santos Ave., Paranaque City

Customer Care Specialist

2005 – 2008

Responds to customer inquiries regarding billing, assist clients by addressing complaints.

Documenting incident and reporting requests to supervisors for further assistance. Ensuring that the information regarding customer requests and complaints is provided accurately and efficiently.

Take calls from customers who have questions related to a service.

Cf

Deal with consumers or client’s through email. To keep the customer satisfied and coming back.

Southwines Shop

Timog Avenue Quezon City

Manager

2003 – 2005

Handling and overseeing all the day to day processes that are carried out in the store.

Manages the product inventory, salespersons, goods for display, sales, etc.

Responsible to find out the primary demands of the customer/customer satisfaction.

Forte Realty

Sales Manager

2000 – 2003

Promoting sales of properties through advertisements, determining competitive market price, acting as an intermediary between buyers and sellers, generating lists of properties compatible with a client’s needs, and advising sellers on how to make homes appealing to buyer

San Juan De Dios Hospital

2772 Roxas Boulevard, Pasay City 1300

Assistant Pharmacist

1997 – 2000

Prepares medications by reviewing and interpreting physicians orders

Detecting therapeutic incompatibilities

Dispensing medications by compounding, packaging, and labelling pharmaceuticals

Control medications by monitoring drug therapies

Checking the date of every medicine before displaying and dispensing to patient

Selecting proper prescription container and creating prescription labels.

Taking inventory over the counter medication and awareness of latest medication availability.

Astra Zenica Laboratory

Quality Control Inspector

1993 – 1997

Perform inspections, checks, tests, and sampling procedures of incoming materials, parts and components used in the manufacture of medical devices, partially assembled or finished medical devices.

Performs review of Device, History Records for release of finished goods.

Conduct and document process and system audits using written procedures as audit standards.

Accurately document the results of the inspections and testing.

Maintain all controlled document files and test records in a timely and accurate manner.

Monitor critical equipment and instrumentation to ensure proper operation and calibration.

Work with production management and Quality Assurance to provide feedback to assemblers regarding accuracy of assembly procedures.

SEMINARS ATTENDED:

ComSkills – Communication Skills Competency

Two Weeks Training

TELEPERFORMANCE – Makati City

Customer and Retail Sales Training

One Month Training

Shangri-La Makati City

Career in Realty Training

One Month Training

King’s Court Bldg. – Makati City

PERSONAL INFORMATION:

Birthdate : June 24, 1971

Civil Status : Separated

Religion : Catholic

Contact this candidate