LANA GLADHILL

*** **** *****, ******, ** ***** H: 919-***-**** C: 336-***-**** acwtvm@r.postjobfree.com

PROFESSIONAL SUMMARY

Professionally trained Director of Operative Services with proven track record of 30 years in management.

Trained in Lean Six Sigma by NC State. Demonstrating outstanding customer satisfaction at current

position at 98% ranking by Press Ganey. Achievement of room turnover rates of 15-20 minutes. Certified

Nurse Executive. Looking for a new challenge.

SKILLS

Lean Six Sigma-Greenbelt trained Renovation Project- 10 OR suites

Operation Advisor-Productivity tool Surgeon Collaboration

Epic Credentialed Trainer Studer Trained

Press Ganey Patient Satisfaction 98% Value Analysis

Quality Gram Program Developer Hiring and Development of Staff

Budget Development- Successful Joint Commission reviews x8

Average Room Turnover 20 minutes Clinical proficiency in OR, PACU, Endo

First Case on Time Starts 90% Financial efficiencies

Coaching, Mentoring

Project Development

WORK HISTORY

Director of Operative Services, 0 9/2011 t o Current

Alamance Regional Medical Center B urlington NC

Responsible for Clinical and Business aspects of Operative Services including Preadmission Testing, Same

Day Surgery, OR, PACU, Endoscopy Center, Pain Center and Central Sterile Processing.

Director of Surgical Services, 0 8/2003 to 0 8/2011

Robinwood Surgery Center Hagerstown Maryland

Responsibility for Clinical and Business Aspects of a six room ambulatory surgery center.

Director of Surgical Services, 0 5/1998 to 0 7/2003

Jefferson Memorial Hospital Ranson West Virginia

Responsible for Clinical and Business Aspects of the surgical department which included OR, PACU, Same

Day Surgery, and Central Processing

Registered Nurse Operative Services, 0 9/1989 to 1 0/2003

Shady Grove Hospital G aithersburg Maryland

Head Nurse Medical Surgical Unit, 0 3/1985 to 0 4/1989

Frederick Memorial Hospital Frederick Maryland

Manager of a 36 bed medical surgical unit, responsible for training and developing staff and providing quality

care

Registered Nurse, 0 7/1977 to 0 4/1989

Suburban Hospital Bethesda Maryland

Registered Nurse- responsibilities of patient care working in various units such as medical surgical, PACU

and same day surgery

EDUCATION

Master of Science: Healthcare Administration, Current

Aspen University - Aspen Colorado

MBA: B usiness Administration, 1 988

University of Maryland - Baltimore Maryland

I completed the entire course work for a dual degree Masters in Nursing and Masters in Business

Administration. All I had to finish was my research paper for my Masters in Nursing but completed everything

for Masters in Business Administration. I had a personal tragedy involving one of my children and had to put

this on hold to focus on my child. This was one of those decisions I would like a retake on. This past year I set

out to complete the Masters in Nursing Administration, I had to retake many courses due to time lapse. I will

be completing the requirements in 2017. I did pass my nurse executive certification April 2014

Bachelor of Science: N ursing, 1 985

University of Maryland - Baltimore County

Associate of Science : N ursing, 1 977

Frederick Community College - Frederick Maryland

CERTIFICATIONS

Certification Nurse Executive

Contact this candidate