Customer Service Office

Monique Johnson

702-***-****(hm) 702-***-**** (cell)

************@*****.***

Dental Administrator/Treatment Billing Coordinator Over 15 years combined experience in Administrative and Treatment/Billing in the Dental industry. Detail oriented individual who is an exceptional communicator and team leader, recognized for the ability to work in multiple divisions of office. Areas of expertise and core competencies include:

* A wesome Customer Service * Treatment Coordinating * MS-Outlook, Internet

* Dentrix, Softdent, Eaglesoft * Insurance Billing & Tracing * Typing 45 wpm

* Financial Arrangements * Collections & Credits

Administrative Experience:

* Performed administrative functions, including management and staff support and customer relations.

* Supervised staff and ensured compliance of company policy.

* Interview,hired,trained and evaluated employees.

* Utilized MS-Word for correspondence and experience creating tables and documents.

* Created weekly and monthly reports that included productions goals and collection status.

* Maintained confidential client information,schedule appointments for follow-up treatment and service.

Accounting Experience:

* Processed accounts payable invoices, matched, coded and entered into systems and handled journal entries.

* Generated accounts receivable aging reports, handled billing & collection issues, tracing and resolved claims.

* Responsible for collections of copays, posting payments and auditing accounts.

* Received, verified and posted cash/checks/credit cards payments, prepared daily bank deposit. 06/2015 to 03/2016: Boston Dental Happy Dental Las Vegas, NV 89144 03/2014 to 06/2015: Dr. Amy Gearin, DMD Las Vegas, NV 89134 01/2015 to 04/2015: Liberty Taxes Prepare(Seasonal) Las Vegas, NV 89129 11/2012 to 03/2014: PDS Alexander Dental Group Las Vegas, NV 89128 10/2010 to 11/2012: Yagasaki Dental Group Torrance, CA 90745 References:

Dr Amy Gearin DDS: 702-***-****

Faina: 702-***-****

Felicia Oliver-Johnson: 310-***-****

Dr. Carol j Brooks: 310-***-****

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