Customer Service Sales Associate

Tiffany Sutton

*** ***** ****** *** ***

Brooklyn, New York 11221

Home 347-***-**** Cell 917-***-****

Email: ****.*******@*****.***

OBJECTIVE:

To obtain a position that will allow me to utilize my skills and experience for the growth of the company.

HISTORY :

Sale Associate

Verizon wireless zone - New York, NY

October 2014 to April 2015

Sales Associate/Cashier

• Provided customer service on a daily basis while serving the customer’s needs

• Sorted out price and clothing displays during holiday seasons

• Opened and closed the store on several occasions

• Addressed customers concerns and needs

• Greeted customers prior to entering the store

• Provided customer service on a daily basis while serving the customer’s needs

• Handled and arranged cash transactions with customers

• Organized merchandise on and off the floor

• Reconciled registers before and after work shifts

• Patiently and politely addressed customers concerns

Accomplishments

How to run to run a whole establishment and how to be a great team leader and never give

Authentic Fossil Store, New York, New York

2011-2014

Sales Associate/Cashier

• Managed the ground floor and my zone area

• Reconciled registers before and after work shifts

• Provided customer service on a daily basis while serving the customer’s needs

• Sorted out price and clothing displays during holiday seasons

• Opened and closed the store on several occasions

• Addressed customers concerns and needs

Express Clothing Store, New York, New York

2006-Nov 2011

Sales Associate/ Cashier

• Greeted customers prior to entering the store

• Provided customer service on a daily basis while serving the customer’s needs

• Handled and arranged cash transactions with customers

• Organized merchandise on and off the floor

• Reconciled registers before and after work shifts

• Patiently and politely addressed customers concerns

Brooklyn Academy High School, Brooklyn, NY

2008-2009

Sales associate / cashier

• Reconciled registers before and after work shifts

• Worked closely with the attendance team on distributing material to staff

• Answered all incoming calls from customers

• Worked on mailing list for the parents on a monthly basis

David Katz & Associates, New York, New York

2007-2008

Secretary

• Answered phones, filed and organized documents

• Greeted clients at the front desk, running errands

• Light typing on windows 98, excel and outlook

• Handled company bank deposits on a daily

• Set up conferences, special projects and board meetings

SKILLS:

• Excellent communication and interpersonal skills

• Expert Microsoft word, excel and power point skills and internet savvy

EDUCATION:

High School Diploma

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