Communications and Administrative Professional

Ryann Ha ske l l

**** ******** *** *** *****, CA 92122 619-***-**** *****.*******@*****.***

OBJECTIVE

Motivated achiever with fundamental knowledgeable in staffing, benefits, compensation, training and development and employee relations, seeking Human Resources position that will provide career growth opportunities.

Sharp, polished communications and administrative professional with Bachelor-level education that has the ability to thrive in diverse industries within a range of workforce environments .

A passionate, enthusiastic and driven-to-succeed employee, who enjoys developing new procedures and systems to increase work efficiency.

Exceptional interpersonal communicator who effectively interacts with clients and all levels of management

Most recently worked for Initiat ive Media as an Analyst, responsible for performance and project management and maintaining databases, typing correspondences and managing confidential information .

Current break in the workforce as of July 2016, in order to focus and direct all efforts towards new career in Human Resources and receive additional education and training through the Society of Human Resource Management (SHRM).

PROFESSIONAL EXPERTISE

Assessment and Selection

Business Writing Strategy

Customer Service and

Conflict Resolution

Database Management

Operating Budget

Calm Demeanor in High

Stress Situations

Performance Management

Understanding Business Fundamentals,

Operations and Principles

Presentation and Negotiation Skills

Administrative Support

Ability to prioritize and efficiently

manage multiple assignments

Persuasive Speaking and Writing

Training and Development

Mentoring

Strategic Planning

Vendor Management

Critical Thinking and

Decision Making

Time Management

PROFESSIONAL EXPERIENCE

INITIATIVE MEDIA San Diego, CA

Global communications network within IPG Mediabrands, one of the world’s preeminent media services entities and part of Interpublic Group. Digital Media Analyst/Media Strategist, Feb 2013 to July 2016 In the advertising industry: A Digital Media Analyst monitors a business’s digital footprint, identifies trends, provides reports, and confidently makes definitive decisions. A Media strategist concentrates on delivering the message to the consumers with the intent of influencing behavior. It involves identifying the target audience or market and defining the media selected to deliver the message.

Key Accomplishments:

Managed a high-volume workload within a deadline-driven environment. Created on average 10-15 reports per week and consistently met expectations in terms of deadlines, optimizations and support .

Became the lead “go-to” person for particularly challenging questions and supported and fostered career development of junior staff .

Played a key role in regaining lost business and trust due to excellent performance management.

Designed new procedures and policies to improve the structure and accuracy of weekly reporting.

Built strong working relationships with vendors by coordinating and facilitating mee tings and performance calls. Negotiated the best prices and added value (free) opportunities on behalf of the clients.

Strong understanding of the client’s business goals and objectives that resulted in successful digital and traditional campaigns.

Ryann Ha ske l l Phone: 619-***-**** Page Two

PROFESSIONAL EXPERIENCE (CONTINUED)

HAVAS FORMULA San Diego, CA

Havas Formula is a National public relations agency that creates strategic, integrated brand activation programs incorporating a diverse marketing mix.

Public Relations Intern – Business and Technology Division, Sep 2012 to Dec 2012 Internship was a paid, full time, 4-month long position that provided full visibility into the inner workings and aspects of the Public Relations field.

Key Accomplishments:

Conducted media outreach via phone and email .

Drafted press materials and pitch angles for Account Associates and Executives.

Tracked media hits and updated activity reports.

Participated in brainstorming sessions .

KENNEBEC FEDERAL SAVINGS BANK Waterville, ME

Kennebec Federal Savings specializes in mortgage lending, first time homebuyer loans, home equity lines and personal banking . I lived in my Husband’s hometown of Waterville, ME while finishing my BS degree. Customer Service Representative, June 2011 to Aug 2012 Managed customer complaints, processed requests and provided information about products and services. Key Accomplishments:

Generated new business and retained existing customers through excellent customer service.

Held in depth knowledge of financial products, benefits and features .

Increased business stability and profit by cross selling products to customers.

Trained new employees to ensure attention to detail and adherence to company policy and security procedures.

As a member of the Employee Relations Committee, I coordinated recognition of employee milestones and achievements as well as cultivated interaction and communication among staff, departments and management.

PART-TIME, SEASONAL EMPLOYMENT Various Companies during College, 2007 – 2011 EDUCATION & CERTIFICATIONS

KAPLAN UNIVERSITY Waterville, ME (Virtual Courses) Bachelor of Science (BS) in Communications (Summa Cum Laude), June 2012 Activities: Worked concurrently during college as a full-time Customer Service Representative for Kennebec Federal Savings Bank . SAN DIEGO MESA COLLEGE San Diego, CA

Associate of Arts (AA) in Liberal Arts and Sciences – emphasis in Art Studies, Dec 2009 Activities: Worked concurrently during college as part -time and seasonal employee at various companies . OF NOTE

Career Development:

Certificate of completion in SHRM’s HR Generalist Seminar, Sep 2016 Knowledgeable in the main HR functions of staffing, compensation, benefits, training & development and employee relations Affiliations:

Society for Human Resource Management (SHRM) – 2016-2017 Computer Skills:

MS Office (Word, Excel, PowerPoint, Outlook)

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