Jigar Shah
Phone: 647-***-**** l Email: acwsa5@r.postjobfree.com
Address: Unit 609, 3504 Hurontario Street, Mississauga, L5B 0B9 ON
SUMMARY:
QA Professional with over 8 years of experience in testing of web and mobile based applications.
Extensive knowledge of Software Development Life Cycle (SDLC) and Software testing life cycle (STLC).
Strong experience in Smoke, Functional, Positive, Negative, Integration, Regression, BAT, System, User acceptance testing (UAT).
Proven experience in coordinating testing effort, handling responsibility for test deliverables, status reporting to management, issue escalations and generating reports.
Extensive experience in using Quality Center (QC) for test management and defects tracking.
Experienced in implementing testing methodologies, business testing, test case design, test tool usage, test execution, defect management and tracking.
Extensive experience in developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects.
Experience working with Relational Database Management Systems, SQL Queries and SharePoint testing.
Extensive knowledge in the field of Capital markets, Trade Life Cycle & Order Management system.
Key team player with excellent interpersonal and communication skills with emphasis on delivering quality product to the end user.
PROFESSIONAL STRENGTHS:
Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints.
Strong skills in implementing quality assurance standards and testing methodologies for web applications using use case documents, functional specifications and business requirements.
Extensive experience in creating and executing test plans, test cases, testing methodologies, testing techniques for manual testing environments and business terminology.
Strong written, verbal presentation and communication skills.
Quick learner with strong motivation, passion and determination to learn new technologies by upgrading skill set.
Comfortable using various tablets and cellular devices.
Knowledge of Swaps, Forward contracts. Sound experience IN BFSI domain.
SKILLS:
Languages: PHP, SQL
CMS: Wordpress
Testing Tools: Quick Test Professional 9.2, Load Runner 8.1, HP Quality Center 10.0, Selenium IDE, Firebug, Chrome DevTools(Inspect Element)
Bug Reporting: Quality Center 10.0, JIRA, Bugzilla, Microsoft Excel
Web Languages: HTML, CSS, AJAX, PHP, JavaScript, JQuery
Database: MS Access, MySQL
Operating System: Windows 98/2000/XP/Vista/7, MAC
Internet Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari
Software: MS Office, Adobe Dreamweaver and Photoshop
PROFESSIONAL EXPERIENCE:
Client: CIBC (March 2014 – Till Date)
Project: CBFE, SharePoint testing(March 2014 to October 2014)
Role: Senior Quality Assurance Analyst(Full-Time)
Environment: Java client-server, MSOffice
Testing Tools: HP ALM 11.0
Description:
The Canadian Imperial Bank of Commerce, commonly CIBC, is one of Canada's chartered banks. CBFE is a Java client-server application that helps the bank branches to handle financial transactions with customers (deposit, withdrawal, transfer fund, foreign exchange, etc.)
Responsibilities:
Executed test cases from Quality center test lab to perform Regression, Smoke, Exploratory and end to end testing.
Created and executed test cases for SharePoint Testing.
Conduct defect triage call and also reporting defects in Quality Center with proper priorities and severities.
Worked on Foreign Exchange projects like FX Global Money Transfer and Order Foreign Cash along with testing Of Foreign Exchange tab of CBFE.
Performed and reviewing platform testability, Gap analysis by identifying any missing information in the requirements and reported them in the gap analysis document. Also creating Master Test Plan for projects.
Created test cases based on use cases in the business requirement document.
Responsible for pre smoke/sanity tests for various releases.
Worked on E2E on various projects like GMT, OFT(Single Sign-On) and RDC.
Performed Healthcheck/shakedown for SharePoint testing.
Participated in Integration testing, Regression testing, User Acceptance testing between various releases.
• Actively participated in walkthroughs, kick-off, inspection, status meetings for test planning and risk analysis.
• Working on SharePoint to refer UC & UIDs to perform Gap Analysis.
• Created Requirement Traceability Matrix to ensure coverage of all business requirements and specifications.
• Monitoring batch results and investigating all failed batch jobs and generating test reports.
• Defining quality metrics, team’s deliverables to achieve predefined benchmarks and milestones. Coaching and training Junior QAs.
Client: Watconsult Pvt. Ltd. (Feb 2012 – Nov 2013)
Project: Facebook Social Apps
Role: Quality Assurance Analyst
Environment: PHP, JavaScript, AJAX, MySQL, MSOffice
Testing Tools: JIRA
Description:
Watconsult is a social media agency which delivers a range of social apps catering to over 100+ clients. It enables the clients to easily and effectively manage their reach on social platforms and helps in acquiring new users. Testing various apps using testing techniques to ensure defect-free apps before apps are hosted on Facebook and Twitter using Woobox or Hosted Iframes.
Responsibilities:
Analyzing and reviewing business requirements to ensure specifications comply with client requirements.
Create test strategy, test plans, test cases based on use cases in the business requirement document.
Responsible for logging bugs in JIRA and following up with developers to ensure timely resolution.
Communicating with various stake holders in the organization to ensure quality of released version is optimum and of highest standards.
Conducted functional, integration, regression and cross browser testing for various releases.
Responsible for pre and post smoke/sanity tests for released versions on production.
Also involved in maintaining test cases in test management tool and generating reports to track the progress of test execution.
Involved in Performance testing of application using Load Runner.
Ensuring data integrity by writing SQL queries to test back end of the system.
Also involved in supervising junior QA’s and mentoring them.
Integrated with developers and discussed technical problems, reported bugs and supported development team.
Client: Techies Inc. (Feb 2009 – Jan 2012)
Project: Trading Management System
Role: Quality Assurance Analyst
Environment: JAVA, Oracle, MS Office
Testing Tools: Quality Center 9.0, Quick Test Professional 9.2
Description:
Trading Management system is a client server based application wherein the clients of the bank can execute trades, watch live prices through direct market access, buy and sell equities, mutual funds, interact with administrators, send messages and generate reports. It also enables them to access their trading account and see brokerage commissions.
Responsibilities:
Analyzed the business requirements and functional requirements.
Reviewed tests specifications, cases and performed manual testing.
Performed Gap analysis by identifying any missing information in the requirements and reported them to the author.
Organized requirement review session with the business analyst to understand the project and requirements in detail.
Requested the project manager to give a high level overview of the project, timelines and project milestones.
Reviewed the project plan and understood the testing deliverables and timelines. Basic understanding of Hedging.
Created test scenarios and test cases in Quality Center.
Uploaded the requirements from word documents to requirements tab of Quality Center using Word add-in.
Created Test scenarios and Test cases and mapped them to the requirements to ensure requirement traceability coverage.
Identified Sanity test cases based on the business priorities and executed as part of testers acceptance testing.
Executed test cases from Quality center test lab to perform Black box, Regression, Functionality, Load, Performance, Integration, Smoke, end to end testing.
Reported defects in Quality Center with proper priorities and severities.
Client: Accenture Services Pvt. Ltd (May 2008 – Jan 2009)
Project: MyTE (myTime&Expenses)
Role: Quality Assurance Analyst
Environment: Java, Java Script, MS Office, MS Outlook, SQL
Testing Tools: Quality Center 9.0 and Quick Test Professional 9.2
Description:
The Enterprise Workforce provides support on myTime&Expenses tool. MyTE is a web-based tool deployed to all employees across Accenture and allows for real-time validation of WBS elements and integration with firm-standard project-management time solutions such as the Service Management Suite (SMS).
Responsibilities:
Participated in multiple brainstorming sessions with the business analyst in understanding the business requirements and functional requirements.
Involved in preparing test cases for functional and integration testing by ensuring all test cases are updated in Quality center.
Involved in testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
Developing test scripts and maintaining object repository for AUT as a part of automation team using QTP for regression and functional test cases.
Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight deadlines.
Involved in backend database testing in SQL.
Defects were tracked, reviewed, analyzed and compared using Quality center.
Generated defects report, tracked the status of each defects (open, fixed, and new). Also responsible for logging defects and mailing them along with tracking and following up with the development team. .
Participated in Integration testing, Regression testing, User Acceptance testing, and Cross browser testing between various versions.
Actively participated in walkthroughs, inspection and progress meetings.
EDUCATION:
Bachelors in Computer Science – 2008 – Mumbai University.
CERTIFICATIONS:
NCFM Certification in Capital Market (Dealers) Module.
NCFM Certification in Derivatives (Dealers) Module.
REFERENCES:
References are available upon request.