Customer Service Representative
Resume:
EMPLOYMENT HISTORY
Norrie & Associates, Attorneys at Law - Mount Olive, New Jersey
Assisted Attorneys with Estate Planning, Care Planning, Eldercare and Estate Administration matters. Estate Planning work included calling clients to prepare intakes; following up with clients to schedule signings; meeting with clients before and after signing appointments with attorneys; setup, organization and maintenance of Estate Planning files. General assistance for all practice areas included preparing intakes, drafting letters and retainer agreements; copying, scanning, and filing documents. Developed and maintained Attorney schedules and calendars. Answered and directed all phone calls.
Receptionist 2008 - 2009
Marcus, Brody, Ford, Kessler & Sahner, L.L.C., Attorneys at Law
Roseland, New Jersey
Answered telephones, filed correspondence and pleadings; updated trust account entries, entered billing, and law book filing.
Assistant Manager 2003 - 2007
Dollar Tree - Flanders, New Jersey
Opened and closed store. Supervised up to ten employees. Prepared weekly employee schedules. Reviewed inventory and ordered products as necessary. Organized and displayed merchandise on a daily basis. Reviewed accounting documentation and submitted bank deposits.
Secretary 1984 - 2003
Merrick Shell - Merrick, New York
Customer service representative. Prepared purchase orders and invoices; maintained accounts receivable/payable records and payroll for 15 employees; prepared and made bank deposits. Performed data entry and maintained office files. Scheduled oil deliveries.
EDUCATION
Calhoun High School Diploma 1983
Merrick, New York
Adult Business College Business/Secretarial Certificate 1984
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