Mercedes Ozoria

** ******* ******

New York, NY *0040

H: 212-***-**** M: 646-***-****

Email: acwrzd@r.postjobfree.com

SKILLS: excellent verbal and interpersonal communication skills, bilingual

(English and Spanish), adaptability and able to work under pressure, self-

motivated, type 45 wpm, Microsoft Word, Excel, PowerPoint, Publisher,

Outlook and internet navigation

Professional Experience:

Housing Works Thrift Shop New York, NY

Sales Associate, Volunteer Work May 2016 -

Present

. Provide excellent customer services

. Other duties as assigned

SCK Salon New York, NY

Coat Check Attendant November 2015 -

April 2016

. Provided friendly and attentive customer service

. Arranged and itemized multiple clients' personal belongings

. Provided clients with appropriate salon attire

Bumble & Bumble Inc. New York, NY

Coat Check Attendant August 2007-

September 2011

. Provided clients with appropriate salon attire

. Ensured that dressing rooms were clean and available for clients

. Arranged and itemized multiple clients personal belongings

The London Gordon Ramsay New York, NY

Coat Check Attendant October 2005 -

March 2007

. Supervised the proper handling of coats and packages of clientele

Elizabeth Arden New York, NY

Coat Check attendant May 2001 - March

2003

. Provided friendly and attentive customer service

. Arranged and itemized multiple clients' personal belongings

. Provided clients with appropriate salon attire

Four Season Hotel New York, NY

Gift Shop Attendant April 2000 - March

2000

. Handled all credit card transactions

. Accurately maintained cash resources by computing sales prices,

receiving and processing payments

. Balanced cash draw at close of shift

. Demonstrated excellence in service and hospitality

Windows on the World New York, NY

Restaurant Cashier February 1997

-September 1996

. Accurately maintained cash resources by computing sales prices,

receiving and processing payments

. Balanced Register and prepared daily summary of sales

. Handled all credit card transactions

Tavern on the Green New York, NY

Cashier February 1994-

September 1996

. Accurately maintained cash resources by computing sales prices,

receiving and processing payments

. Balanced cash draw at close of shift

EDUCATION:

Borough of Manhattan Community College New York, NY

Accounting January 1987

Drake Business School New York, NY

Administrative Assistant January 1987

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