[pic] Priyanka Verma
[pic]
**** ********* ** **, *******, GA, 30319 678-***-****
acwrxs@r.postjobfree.com
https://in.linkedin.com/in/priyankaverma20
OBJECTIVE
Actively seeking full time opportunities to pursue the role Salesforce
Administrator/ Functional Consultant by leveraging the knowledge and
exposure gained by working as Salesforce Administrator Intern at CARE, USA.
EDUCATION
. Master of Science in Information Systems, Georgia State University,
Atlanta, GA (GPA 3.99) Dec 2016
. PG Diploma in Embedded Systems & VLSI Design, CDAC, Noida, India
Jan 2011
. B. E. in Electronics & Communication Engineering, Maharshi Dayanand
University, Haryana, India May 2009
PROFESSIONAL CERTIFICATIONS
. SAP Certified Associate- Business Process Integration with SAP ERP 6.0
EhP6 (TERP10)
. Salesforce Certified Administrator (ADM 201)
TECHNICAL SKILLS
. SAP ERP/BI: SAP NetWeaver, SAP HANA, SAP Splash, SAP Lumira, SAP
Predictive Analytics, ERPSim
. Salesforce: Service cloud administration, Creation of roles, profiles,
email templates, Page layout, workflows, workflow actions, approval
process, custom objects and custom fields, data migration using Data
loader.
. Programming Languages: VHDL, System Verilog, PL/SQL, C++, Java
(Academic)
. Web Technologies: HTML5, CSS, JavaScript (Professional), XML(Academic)
. Database: Oracle 9i/10g, Microsoft SQL Server 2005 (Academic)
. Tools: MS Visio, Eclipse IDE, Tortoise SVN, MS Office Suite
(Professional), BMC Remedyforce (Professional)
PROFESSIONAL EXPERIENCE
> Salesforce Administrator Intern, CARE USA, Atlanta, GA
Aug 2016- Present
. Implemented Incident management, Problem, change management, Tasks
modules, workflows and process builder using BMC Remedyforce.
. Customizing objects/fields/work flows/page layouts/triggers/custom
buttons, Dashboard/Reports creation, planning & testing on Production
environments, User trainings (UATs) & documentation.
> Salesforce Developer, GRA, Georgia State University, Atlanta, GA
Aug 2016 - Present
. Working on development of custom application for GSU's MSIS community
portal on the Salesforce Platform.
> Graduate Assistant, Georgia State University, Atlanta, GA
May 2016 - July 2016
Responsible for coordination of admissions activities including conducting
admissions interview, communicating with prospective students and assisting
applicants in the admissions and registration process.
> Design Verification Engineer, Fibcom India Limited, Noida, India
Feb 2011 - Sep 2014
. Designed the verification plan and created 1000 plus test cases.
Debugged close to 50 defects using verification
techniques/methodologies such as assertions, regression testing,
corner case testing & negative testing.
> Web Developer, Production Aids & Consultants Pvt. Ltd, New Delhi,
India Aug 2009 - July 2010
Responsible for the design and development of reusable website designs,
interfaces and web applications that are visually compelling. Developed &
maintained Internal Web &Windows Applications to support over 10K daily
transactions.
AWARDS & INVOLVEMENTS
. SAP Student Recognition Award awarded by SAP America for successfully
completing SAP Courses.
. Selected as Nationwide Finalist in SAP project dream Elections 2016
competition.