[pic] Priyanka Verma

[pic]

**** ********* ** **, *******, GA, 30319 678-***-****

acwrxs@r.postjobfree.com

https://in.linkedin.com/in/priyankaverma20

OBJECTIVE

Actively seeking full time opportunities to pursue the role Salesforce

Administrator/ Functional Consultant by leveraging the knowledge and

exposure gained by working as Salesforce Administrator Intern at CARE, USA.

EDUCATION

. Master of Science in Information Systems, Georgia State University,

Atlanta, GA (GPA 3.99) Dec 2016

. PG Diploma in Embedded Systems & VLSI Design, CDAC, Noida, India

Jan 2011

. B. E. in Electronics & Communication Engineering, Maharshi Dayanand

University, Haryana, India May 2009

PROFESSIONAL CERTIFICATIONS

. SAP Certified Associate- Business Process Integration with SAP ERP 6.0

EhP6 (TERP10)

. Salesforce Certified Administrator (ADM 201)

TECHNICAL SKILLS

. SAP ERP/BI: SAP NetWeaver, SAP HANA, SAP Splash, SAP Lumira, SAP

Predictive Analytics, ERPSim

. Salesforce: Service cloud administration, Creation of roles, profiles,

email templates, Page layout, workflows, workflow actions, approval

process, custom objects and custom fields, data migration using Data

loader.

. Programming Languages: VHDL, System Verilog, PL/SQL, C++, Java

(Academic)

. Web Technologies: HTML5, CSS, JavaScript (Professional), XML(Academic)

. Database: Oracle 9i/10g, Microsoft SQL Server 2005 (Academic)

. Tools: MS Visio, Eclipse IDE, Tortoise SVN, MS Office Suite

(Professional), BMC Remedyforce (Professional)

PROFESSIONAL EXPERIENCE

> Salesforce Administrator Intern, CARE USA, Atlanta, GA

Aug 2016- Present

. Implemented Incident management, Problem, change management, Tasks

modules, workflows and process builder using BMC Remedyforce.

. Customizing objects/fields/work flows/page layouts/triggers/custom

buttons, Dashboard/Reports creation, planning & testing on Production

environments, User trainings (UATs) & documentation.

> Salesforce Developer, GRA, Georgia State University, Atlanta, GA

Aug 2016 - Present

. Working on development of custom application for GSU's MSIS community

portal on the Salesforce Platform.

> Graduate Assistant, Georgia State University, Atlanta, GA

May 2016 - July 2016

Responsible for coordination of admissions activities including conducting

admissions interview, communicating with prospective students and assisting

applicants in the admissions and registration process.

> Design Verification Engineer, Fibcom India Limited, Noida, India

Feb 2011 - Sep 2014

. Designed the verification plan and created 1000 plus test cases.

Debugged close to 50 defects using verification

techniques/methodologies such as assertions, regression testing,

corner case testing & negative testing.

> Web Developer, Production Aids & Consultants Pvt. Ltd, New Delhi,

India Aug 2009 - July 2010

Responsible for the design and development of reusable website designs,

interfaces and web applications that are visually compelling. Developed &

maintained Internal Web &Windows Applications to support over 10K daily

transactions.

AWARDS & INVOLVEMENTS

. SAP Student Recognition Award awarded by SAP America for successfully

completing SAP Courses.

. Selected as Nationwide Finalist in SAP project dream Elections 2016

competition.

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