Customer Service Training

Robert Riggione

Driven,hardworking,team player.

Seymour, CT

*************@*****.*** - 203-***-****

Worked in the diesel field for 5 years.Experienced in fleet maintenance.PM certified,air brake certification,heavy duty electrical and tire and wheel. Authorized to work in the US for any employer

WORK EXPERIENCE

Diesel Technician

Ryder - Waterbury, CT - October 2014 to April 2016 Responsibilities

Preventive maintanence on tractors,trailors, box trucks,etc.Grease all fittings.Inspect all parts for wear.Test and clean batteries and battery cables.Repair or replace as needed.Inspect brakes and drums,replace brake shoes or pads as needed.Creating work orders,tasks,estimates and write all details of any defects,repairs or parts replaced or ordered on every truck worked on. Accomplishments

Preventive maintanence certified.Air brakes certification.Tire and wheel certified.Heavy duty Electrical. Skills Used

Working in a fast paced environment.Quality Pm inspections.On the job training from seasoned diesel technicians.Working safely.

Diesel Technician

TravelCenters of America LLC - Branford, CT - January 2014 to September 2014 Responsibilities

PM Inspections on trucks,tractors Apu units and repair or replace as needed.Road service included replace batteries or jumpstarts,change tires,fuel filters coolant leaks.Preventive maintenance tractors inspect all parts for wear.Replace as needed.Complete all computer work and mark all parts used. Accomplishments

On the job training.PM training.Road service.

Skills Used

Customer service,road service,work smart and safe. Fueler/washer

Penseke - West Haven, CT - February 2010 to December 2013 Responsibilities

Opening/closing fuel island.Fuel drops.Fueling trucks for lease customers,rental returns.Tallying up fuel totals at end of shift.Washing trucks inside and out making sure they're rental ready.Preventive maintenance as needed.

Accomplishments

On the job training from senior diesel technicians.Day to day operations working in a diesel shop.Customer service.Preventive Maintenance training on Volvo,Mack,Freightliner and any and all dieseĺ trucks.Familiarized with Cummings, Detroit diesel and all other diesel motors Skills Used

Customer service.Preventive maintenance,Creating work orders charging labor,parts to customers.Working under deadlines.

EDUCATION

General studies

Johnson & Wales University-Providence - Providence, RI 1999 to 2001

SKILLS

Preventive Maintenance inspection (3 years), Air brake (3 years), Tire and wheel (4 years) CERTIFICATIONS

Air brake certified,Tire and wheel certified,PM certified. Received certifications through Ryder Systems Training.

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