Administrative Assistant Microsoft Office Suite

Erin Joyce

281-***-****

*********@*****.***

SUMMARY OF QUALIFICATIONS

Experienced Receptionist with two years in the clerical field. Skilled in Microsoft Office Suite as well as all office equipment including fax machines, copiers, multi-line phone systems, and computers. Ability to manage difficult people and situations as well as scheduling appointments. Dependable, reliable, and adaptable.

PROFESSIONAL EXPERIENCE

St. Joseph House Houston, TX

Program Coordinator 11/12 - Present

●Created relationships with businesses, foundations, and organizations to promote and sustain St. Joseph House

●Advocated for clients by referring them to various agencies

●Oriented prospective members to the organization

●Performed clerical duties including receptionist and clerical duties

Magnificat House Houston, TX

Receptionist/Head of Hospitality 3/15 – 6/15

●Answered multi-line phones, took messages as needed, arranged appointments for various department heads, and managed calendars

●Assisted Admissions Department as needed

●Maintained Hospitality Center by brewing coffee, setting out snacks, and performing light housekeeping

Myriam’s Hostel Houston, TX

Assistant Manager 8/13 – 10/13

●Assisted women to identify their needs and referred them to various agencies and resources

●Provided crisis intervention when difficult situations arose

●Counseled clients by listening to them, offering support, and advising them of mental health/spiritual resources in the community

EDUCATION

Southwest High School, Ft. Worth, TX – Diploma Awarded

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