Customer Service Data Entry, assistant store mgr, receiving team

CYNTHIA BOGAN

**** ******** **.

Jennings, mo. **136

314-***-**** (hm)

**********@*****.***

Objective

My goal is to obtain employment in the Management field, where my skills I have learn along the way, and can use them to grow with a winning team.

Work History

August 2015 - Current Dollar General-Florissant, Mo.

My duties as an assistant store mgr included: Customer service, cashiering, data entry, cash wrap, filing, phones, vendor deliveries, coaching, training employees, returns, exchanges, tag merchandise, stocking, price changes, mark downs, planagrams and unloading truck.

March 2015 - August 2015 Burlington Coat Factory-Des Peres, Mo.

My duties as a merchandiser/receiving team member includes: Customer service, tag merchandise, merchandising, planograms, stocking and unloading truck.

September 2013 - November 2014 Family Dollar-St. Louis, Mo.

My duties as an assistant store mgr includes: Customer service, cashiering, phones, data entry, filing, training employees, vendor deliveries, cash wrap, price changes, markdowns, returns, exchanges, merchandising, stocking, planagrams, tag merchandise and unload truck.

September 2012 -September 2013 Dollar general- St. Louis, Mo.

My duties as an assistant store mgr includes: customer service, cashiering, data entry, filing, phones, cash wrap, training employees, planagrams, vendor deliveries, price changes, markdowns, returns, exchanges, tag merchandise, stocking, merchandising and unloading truck.

January 2008 – October 2012 Family Dollar-St. Louis, MO. 63121

My duties as an assistant store mgr includes: customer service, phones, data entry & tagging merchandise, price changes and markdowns, stocking, merchandising, vendor deliveries, cash wrap, cashiering unloading truck.

May 2009 – June 2011 Macy’s Galleria- St. Louis, Mo. 63117

My duties as a dock unloaded includes stocking & tagging merchandise, price markdowns, unloading truck, display set

ups and customer service.

May 2008 – August 2008 Target-Greatland, Brentwood, MO. 63117

My duties as a Presentation Team Member

includes: customer service, cashiering, phones and stocking.

September 2007 – December 2007 Rainbow-St. Louis, MO. 63108

My duties as a Head Cashier includes: customer

service, phones, data entry, cashiering, layaway sales & cancellations, returns and

exchanges.

November 2006 – September 2007 Target-Dardenne Prairie, MO. 63368

My duties as a Sales Floor

Associate/Cashier/Food Ave Associate includes: customer service, phones, data entry,

cashiering, stocking merchandise and sometimes running food ave (pizza hut).

October 2006 – November 2006 Verizion Wireless-Wentzville, MO. 63368

My duties as an Operator included: customer service, directory assistance and data entry.

September 2006 – October 2006 Weekends Only-Bridgeton, MO. 63044

My duties as a Sales Floor Associate includes:

customer service, phones, data entry and the selling of merchandise and warranties

May 2005 – September 2006 Barnes-Jewish Extended Care-Clayton,

MO.

My duties as a Dietary Aide included:

customer service, phones, assisting on the tray line, dinning room and dishroom.

October 2004 – September 2006 Old Time Pottery-Florissant, MO. 63033

My duties as a Sales Floor Associate included:

customer service, phones, stocking and cashiering.

April 2000 – August 2004 Walmart-Kirkwood, Mo. 63122

My duties as a Sales Floor Associate included:

customer service, phones, data entry, stocking merchandise, cashiering, price changes &

adjustments.

July 1999 – September 2000 Convergy’s Corporation-St. Charles, MO.

63301

My duties as a Customer Service Rep.

Included: customer service, phones, data entry, files, call center phone support, account

management, and refund qualification for Daimler Chrysler Corporation recalls. This location no longer exits, it went closed down.

May 1998 – April 1999 Big K-mart-Bridgeton, MO. 63074

My duties as a Layaway Associate included:

customer service, phones, data entry, layaway sales, cancellations, price changes &

adjustments, cashiering and layaway audits.

July 1997 – April 1998 Venture-Creve Coeur, MO.

My duties as a Cashier/Service Desk

Associate included: customer service cancellations, return and exchanges.

Education

August 1980 – May 1982 O Fallon Technical High School-St. Louis,

MO. My trade during my time at this school was Secretarial-Receptionist until I transferred schools for the term of 1982-1984. This school

has no longer existed since around the year of either 1985-1986.

August 1982 – May 1984 South County Technical High School-Sunset

Hills, MO. My trade during my time at this school was

Data Processing until I graduated in the year of 1984.

References available at request.

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