Salesforce/Siebel Consultant

Vipul Tripathi

Atlanta, Georgia Ph - +1-571-***-**** **********@*******.***.*** https://in.linkedin.com/in/vipul02

OBJECTIVE

Actively seeking internship opportunities to leverage my extensive experience in Business Technology and graduate course in Information Systems with Enterprise concentration.

SUMMARY

Over 5 years of CRM Business Analyst experience for leading global organizations such as Oracle, GE Healthcare, GE Capital and Colt.

Design and Implementation experience with CRM applications: Siebel and Salesforce.

Provided the role of liaison between business stakeholders and technical experts.

Extensive Customization and programming experience in SalesForce.com [Apex,Visualforce,SOQL]

Have wide range of skill sets on SAAS technology,Force.com PAAS,Web Services (SOAP, REST),Salesforce Integration and OOPs based language frameworks.

EDUCATION

Georgia State University-J.Mack Robinson College of Business, Atlanta, GA

Master of Science in Information System 2017

Acharya Institute of Technology, Bangalore, India

Bachelor of Engineering (Computer Science), First Class 2010

SKILLS

Enterprise Packages: Siebel,Salesforce

Methodologies: SDLC and Agile(Scrum and Kanban)

Programming : SQL,JAVA, JavaScript,Apex,Visualforce

Software: Microsoft Office(Word, PowerPoint, Excel) HP Quality Center, Rally,JIRA

CERTIFICATIONS

Certified ScrumMaster®(CSM)

IBM Certified Database Associate DB2 Fundamentals

PROFESSIONAL EXPERIENCE

Oracle India Pvt Limited August 2014 – April 2016

Enterprise Consultant-:CRM

Led conversation with customer’s enterprise architects and business stakeholders to formulate design for new usability and accessibility features in the existing CRM Product.

Reviewed Implementation and advised Oracle’s esteemed customers on gap analysis, improve process, evaluate impact and change management strategy.

IGATE Global Solution April 2013 – August 2014

Senior Software Engineer-:Telecom Domain

Experienced in implementation using Apex Triggers, Apex Classes, Batch Apex, Visual Force Pages and Controllers, Components, Scheduled Jobs and Test classes.

Worked on Sales Process Modules such as Campaigns, Lead, Lead Conversion, Account, Contact, Account Team, Opportunity, Line Items, Products, Price book & Quote.

BirlaSoft India Private Limited, November 2010 – April 2013

Software Engineer-:Healthcare Domain

Designed and developed Interface between Siebel and Salesforce CRM, saving client investment on purchase of license for loyalty application.

Hands-on experience in creating SFDC Objects, Fields, Validation Rules, Profiles, Roles, Email Template, Email Services, Page Layouts, Record Types, Workflow Alerts, Approval Process, Reports & Dashboards, Security Controls

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