Customer Service Administrative Assistant

RAQUINNA HUNTER

Objective: To obtain a challenging position that will allow me to exhibit my professional experience in the areas of Administrative Assistant, Office Management and Customer Service. I am interested in working with a team to successfully achieve the owner’s goals and objectives with an opportunity for growth.

Experience: Frontline Community Services 10/2015- Present

Residential Counselor

Work with DD/MR persons

Resident care

Assist with daily living

Daily processing of paperwork on behavior

Monitoring clients at all times

Bridgeway Community Services 12/2012-10/2015

Residential Counselor

Work with DD/MR persons

Assistant Daily living at the day program

Monitoring their learning skill assisting with goals set for them

Daily paper work on behavior

Doing daily activities with all people in the program

Rowe Contracting Service 10/2009 – 11/ 2012

Janitorial (DIA Government Contract)

Responsible for cleaning of assigned floors and offices

Clean and polish furniture and fixtures

Notify managers concerning the need for major repairs

Service, clean and supply restrooms on a daily basis

Clean building floors by sweeping, mopping, scrubbing or vacuuming as required

Bolling Air Force Base 08/2005 -10/2009

Food Service Worker 1 Manager (DIA Government Contract)

Responsible for opening and closing of store

Greeted all customers with a smile

Performed daily reports and reported to Corporate Office

Handled all deposits to bank

Handled all cash register transactions

Prepared schedules for all employees

Supervised onsite staff of 8

Prep all food by table chart and followed all guidelines

Georgetown Medical Center 11/2000 – 07/2005

Unit Secretary

Provide administrative support as needed to all departments

Input information in the hospital database

Greet patients and visitors and direct them to appropriate rooms

Coordinate unit mail and communication flow

Receive, ship and track all packages

Create and distribute general correspondence

Maintain office supplies

Performed miscellaneous duties as needed

Prepare and update nurse board

Branch Banking & Trust 09/1997 – 11/2000

Loan Officer/Encoder Supervisor

Prepared memos, reports and correspondences for signatures

Scheduled meetings and conference calls

Answered routine questions and forward inquiries to appropriate staff when needed

Assisted with expenditure tracking, vouchers and budgets

Maintained files for materials

Assisted with manual copiers, printers, faxes and CD blowouts

Process micro Encoding for all area banks

Resolved difficult customer situations

Education: Northwestern High School 1989

Montgomery College-Nursing & Allied Health 1992

Howard University-BS Health Sciences 1994

Certifications: CPR, First Aide, Nurse Aide

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