Customer Service Sales
Resume:
LaToya T. Cleveland
Decatur, Ga. 30032
******************@*****.***
Career Overview
Personable and Responsible Cashier with three plus years in customer service, solid team player with upbeat, positive attitude. Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. I am an Enthusiastic customer service representative with in-depth knowledge of sales, bookkeeping, customer relations, filing and training. Highly enthusiastic customer service professional with four plus year’s client interface experience.
Core Strengths
Strong organizational skills
Active listening skills
Courteous demeanor
Energetic work attitude
Adaptive team player
Accomplishments
Sales
Consistently generated additional Revenue through skilled sales techniques.
Customer Interface
Greet customers upon entrance and handled all cash and credit transactions.
Assist customers over the phone regarding store operations, product promotions and orders.
Input Deed and property information to be recorded for Book and Page numbers.
Produced certified copies of documents at the request of customers.
Inspected Deeds for correct information before filing.
Recorded information for properties bought on the courthouse steps after an auction was held.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Answered telephones and gave information on filing and title searches for deeds recorded in the courthouse.
Work Experience
June 2009 Burger King Corporation Decatur, Ga.
To Cashier
June 2010 Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service. Performed store opening duties, including counting cash drawer, checking all equipment for proper functioning. Replenished merchandise with items from the stock room.
Oct 2002 Rich’s Macy’s Department Store Decatur, Ga
To Sales/Dept. Manager
Apr 2004 Assisted customers with lingerie purchases, opened Macy’s credits for customers, set all sales for upcoming events, made sure the sales floor was presentable and well stocked with current merchandise, marked down items for clearance and zeroed out penny items.
June 1997 Dekalb County Government Decatur, Ga,
To Data Entry clerk
Feb. 1999 Verified Deed for correct information before it could be entered into the computer system, assisted with copies and making certified copies of deeds and with the location of deeds. Imprinted deeds with book and page numbers to be entered into the system.
Educational Background
Georgia Piedmont Technical College Decatur, Ga.
Administrative Assistant Technologies
Continuing education in Business Administration, Marketing and Communication, coursework in Business Administration and Organizational Development.
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