Sales Customer Service

**** ********* ******

Huntsville, AL *****

Phone 256-***-****

E-mail ************@*****.***

Deshondra Parker

Objective

Seeking a position with the possibility of excelling and demonstrating my understanding and communication in the areas of customer service and retail sales as well as enhancing my knowledge in other related areas.

Education

2011 - present Calhoun Community College Huntsville, AL

2007 - 2011 Lee High School Huntsville, AL

Diploma

Summary of Skills

Excellent Customer Service

Retail Sales

Merchandising and inventory control

Information/data collection, filing, and reporting

Work Experience

Sept.2012 – Jan. 2014 Kay Jewelers, Madison Square Mall, Huntsville, AL

Sales Associate

Engaged customers in conversation to understand their needs and objections

Presented merchandise and detailed information on features and benefits

Assisted customers with their purchases and special orders

Offered extended service plans and financing options

Worked with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals

Processed sales transactions to include service plans and financing

Maintained inventory control and merchandise stocking

Generated and filed paperwork associated with sales, inventory management, and overall reporting to management

2011 – 2012 Handbags 4U, Madison Square Mall, Huntsville, AL

Sales Associate

Greeted customers and assisted with selection of items purchased

Processed sales transactions and maintained cash drawer

Maintained inventory control and merchandise stocking

Maintained visual merchandising

Generated and filed paperwork associated with sales, inventory management, and overall reporting to management

As Sales Lead, provided training/instruction to other employees on sales practices and company policies and requirements

Opened and closed the store

2009 – 2009 Internal Revenue Service, Huntsville, AL

Summer Intern

Provided support for numerous duties including organizing and filing data, gathering reports and information, and collection and reporting of time-keeping materials

References

Aaron Johnson- At&t- (former assistant manager) 256-***-****

Felicia Sullivan- Internal Revenue Service- 256-***-****

Cornelius Woodall-Government- 256-***-****

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