Manager Office
Resume:
*Dennis Colbert
North Wilkesboro, NC 28659
******.********@*****.***
Logistics Management
Highly accomplished professional with extensive experience in managing
integrated logistics support programs that exceed productivity goals. Astute
in identifying operational requirements, creating action/implementation plans
and effectively coordinating with employees to achieve objectives. Skilled
in analyzing and resolving programmatic issues, cost schedules and
performance. Ability to apply logistic processes, policies, procedures, and
practices. Experienced in solving customer complaints. Skilled in using product
locator system.
Key Proficiency
Employee Training
Expense Control
Inventory Tracking
New Business Support
Personnel Management
Transportation Matters
Professional Experience
Prestige Courier Services, Conover, NC
Logistics Manager 2015-present
Managing courier drivers and office personnel. Dispatching drivers,
ensuring that schedules are met by drivers, filing. Manage all customers
communications by email, fax & via phone. Organize efficient distribution
of incoming and outgoing merchandise from widely known worldwide
companies that warehouse products in this terminal. Handle complaints from
drivers. Inventory control. Monitor all aspects of the office.
Beavex Inc. Hickory, North Carolina;
Logistics Manager 2008-2015
Directed and managed courier drivers and office personnel. Managed
trucks, dispatched drivers, checked controls and returns in, ensured that schedules
were met by route drives, accountable of bank mail and proof bags, filing,
payroll. Managed all customers communications by email, fax, and over the
phone. Planned and prepared reports from home office in a timely manner.
Organized efficient distribution of incoming and outgoing merchandise
from widely known worldwide companies that warehoused products
in this terminal. Conference calls with upper management on a daily basis.
Prepared routing cost for new clients. Handled all complaints from clients
& employees. Maintained all aspects of the office. Inventory control.
Beavex Inc. Hickory, North Carolina
Dispatcher 2004-2008
Dispatched courier drivers, filed reports, monitored drivers. Handled calls
from drivers and customers. Monitored drivers to ensure they were on
a timely schedule for delivery and pickup. Called customers with explanation
if drivers didn't make scheduled times.
Central Delivery North Wilkesboro, NC
Courier 1999-2004
Drove a daily bank route delivering and pickup of bags. Scanned pickup and route
bags. Had to be on a time schedule to ensure customer got their work on
time.
Pony Express Couriers Wilkesboro, NC
Logistics Manager 1993-1999
Day to day operations which included a variety of hands on task. Responsible
receiving of trucks, dispatched drivers, ensuring schedules were met by
route drivers. Accountable for accuracy of bank mail and proof bags
that had been delivered and picked up. Data entry, reports and payroll.
Education
High School Graduate
Skills
Proficient in Microsoft technologies including Excel, Outlook & Word
Strong background in logistics management
Expert in handling inbound and outbound shipments
Strong skills in solving customer complaints
Knowledge of different customers systems
Expert in fast pace environment
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