***** ***** ******* *****, ** 202-***-**** acwq15@r.postjobfree.com

Project / Program Management Government Consulting IT Consulting

Career Summary

An IT Project Manager/Consultant with an MPM and 15+ years of experience leading 20+ projects ranging from $20K (small internal projects) to $30M (larger internal and external projects) and project and functional teams of 7 – 150 team members. Adroit for delivering quality products and solutions to customers by understanding the product and customer needs, supporting the development of business cases, clarifying and developing business requirements, and supporting product/system development and deployment. Adept at developing and maintaining overall contract and project budgets, applying project methodologies (Adaptive, Agile, LD, SCRUM, SDLC, Ten Step, Waterfall, etc.), organizational (knowledge management), and financial theories to solve various business decisions, identifying and avoiding financial problems using quantitative techniques and various financial tools. 10,000+ hours of practical project management experience encompass but is not limited to the following areas: consulting, corporate, financial, government, health/medical, legal, and nonprofit.

Areas Of Expertise

Business Development

Process Analysis and Design

Business Requirement Documents (BRD)

Functional Design Documents (FDD)

Change Management

Governance Policies

User Acceptance Testing (UAT)

Consultative & Technical Assistance

Knowledge Management

Contract Proposal & Writing

Presentations

Research & Analysis

Process Improvement

Cybersecurity

Strategic Planning

Project Planning/Management

Business Analysis

Systems Transitioning

Systems Implementation

Business Intelligence

Organizational Management

Organizational Restructuring

Integration Processes

Professional Experience

Department of Veteran Affairs/ (Accenture/ASM Research), Washington, DC [5/2015 - Present]

Deputy Division Lead/ Project Manager

Tasked to support the Division lead in directing and coordinating activities in developing and updating processes to ensure the encryption of backup data prior to transferring media offsite. The Encryption of offsite Backup Data will apply to numerous VA systems across the US. Assisting in the planning, directing, and coordinating activities of the project to ensure that goals or objectives are accomplished within prescribed time frame and funding parameters. Interacting directly with the government Project Management in communicating and coordinating activities specific to the project. Creating and reviewing project proposals and plans to determine time frame, funding limitations, and procedures for accomplishing projects, staffing requirements, and allotment of available resources to various aspects of the projects. Establishing work plan and multi-disciplinary staffing for each phase of a project, and arranging for recruitment or assignment of project personnel. Conferring with project staff to outline work plan and to assign duties, responsibilities, and scope of authority. Will manage sub-contractors and their workforce. Directing and coordinating activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviewing status reports prepared by project personnel and modifies schedules or plans as required. Preparing project reports for management, client, or others. Development of Knowledge management process to capture, ascertain, and communicate organization’s explicit and tacit knowledge areas

Establishes and enhances criteria through the creation of knowledge with process development, IT/Audit-governance (FIPS 140-2, FIPS 197, FIPS 199, HIPAA 45 CFR 164.310, HIPAA 45 CFR 164.312, NIST 800 v.4, and VA 6500) risk management, and cybersecurity inclusive of vulnerability assessment, incident response, and building policy/processes

Identified knowledge gaps and establishes POAs to resolve gaps

Oversee multiple teams performing cyber security assessments, preparing customers for Risk Management Framework (RMF) inspections, and remote teams

Identification of new cybersecurity technologies and assess their technical and performance characteristics

Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies

Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures

Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements based on VA governing policies (VA 6500, NIST 800.53 ver.4, FIPS 140-2, FIPS 197, FIPS 199, HIPAA 45 CFR 164.310, and HIPAA 45 CFR 164.312)

Gather, clean, transform, validate, analyze, and manage communication of data for CRISP Senior Leadership to increase project success on the creation of ATOs, remediation of POA&Ms, and the validation of RBDs

Program Manager/Team Lead SME (Loch Harbour Group/Quadrant Inc.)

Tasked to work in support of senior leadership in Washington, DC area to manage and support the department initiative. Primarily tasked to lead (with input from the department’s senior leadership) the initiation through execution of a trial-based project along with supporting Veteran based legacy process to include analysis and support systems development, integration, and implementation.

Development of Trial process to gather additional requirements for alignment with legal and regulatory process for efficiency and increased productivity.

Managed Integrated Program Office responsible as primary point of contact with customer for all matters

Establishes and enhances criteria through the creation of critical roadmaps to become the roadmap for the department team as a whole.

Enacted security policy (technical, personnel, facilities), legal requirements, and consulting, and recommending potential cyber security solutions to clients

Assessed risks associated with systems/networks and their environments

Project Manager/Team Lead (IPT Associates)

Tasked to work in support department PMO senior leadership in Washington, DC area to manage and support the task order initiative. Primarily tasked to lead (with input from the department’s PMO’s senior leadership) the initiation through execution of the project along with supporting Veteran based legacy process to include analysis and support systems development, integration, and implementation. Advises Executive management team by assembling and summarizing data, preparing reports, and presenting findings, analyses, and recommendations for the direction of the project

Technical and operational management of the program team consisting of IPT Associates, subcontractor staff, responsible for all aspects of program delivery

Development of project process to gather additional requirements for alignment with process for efficiency and increased productivity.

Establishes and enhances criteria through the creation of critical roadmaps to become the roadmap for the department team as a whole.

Reviews project budgets, schedules, provide estimates, and tracks project progress from initiation to final deliverables utilizing Agile (Scrum) and Waterfall methodologies resulting in on time project completion and on budget.

Gather, clean, transform, validate, analyze, and manage data for PMO to have continuous monitoring of business and financial activities, identify and interpret trends/issues and client potential improvement areas.

Manages functional and technical guidance resulting in a more efficient work process flow to system development team, systems support and management via planning, daily scrum sessions, sprint review meetings, and sprint retrospective meetings in a matrixed organization.

Mount Sinai Beth Israel (Winston Resources), New York, New York [1/2008 – 3/2015]

Senior Project/Financial Analyst- (Worked Remotely)

Tasked to support the PMO team’s initiatives for the two health systems merging and transitional phases. Maintain multiple projects and account operations with engagement knowledge by initiating and executing systems integration, COTS hardware and software, ITIL, project management processes, and logistics. Perform business analysis and data warehousing with clients and align technology and data warehousing architecture solutions for business strategies.

Key Accomplishments:

Led the team resulting in the reduction of discrepancies below the minimal 30% acceptance rate within the process of merging and transitioning the finances/billing inclusive of risk identification, analysis, coordination, and execution of mitigation strategies, and control of system issues and irregularities.

Monster/Monster Government Solutions (Insight Global), McLean, VA [3/2014 – 5/2015]

Project Manager/Systems Engineer

Tasked to work in multiple roles with MGS’s senior leadership in McLean, VA area to manage and support multiple projects simultaneously. Primarily tasked to lead (with input from the MGS’s senior leadership) the initiation through execution of a research & design (R & D) business development project along with supporting Veteran based projects to include analysis and support systems development, integration, and implementation.

Identifies, researches, designs, and manages profitable opportunities (SDLC) to bring to market as well as refresh technology and develops API Integration process flows for COTS products and new profitable opportunities.

Overseeing teams conducting cybersecurity assessments of systems and networks, implementing technical controls and vulnerability mitigation, and documenting the mitigations related to the security of computer systems and networks in corporate and secured environments.

Reviews project budgets, schedules, provide estimates, and tracks project progress from initiation to final deliverables utilizing Agile (Scrum) and Waterfall methodologies resulting in on time project completion and on budget.

Leads, develops and manages critical use cases, user stories, backlog (JIRA, RTC, and Basecamp) and additional artifacts to support product development that have resulted in less mitigated risks.

Conducts requirements gathering sessions via workgroups(JAD), facilitated work sessions, brainstorming, one to one interviews, documentation analysis(RFPs), system integration alignment analysis.

Manages functional and technical guidance resulting in a more efficient work process flow to system development team, systems support and management via sprint planning, daily scrum sessions, sprint review meetings, and sprint retrospective meetings in a matrixed organization.

Spearheads the UAT process inclusive of the creation of test scripts, tests systems, manages risks/defects, and client requested changes.

Federal Aviation Administration (CPS-PS), Washington, DC Metro Area [10/2012 – 10/2013]

Project Manager/Program Analyst

Tasked to work in a dual role with the administration’s senior leadership in Washington, DC Metro area to manage two projects simultaneously for one major division within the agency affecting all regional, national, and international locations. Assisting in implementing disciplined, comprehensive, and flexible program and project management processes, including monitoring of project metrics, rigorous risk management, and prompt reporting on Government-approved cost, schedule, performance, and risk baseline. Providing support for programs/projects that include implementation of the following enterprise capabilities: identity and access management, knowledge management, knowledge base, customer relationship management, telephony modernization, web portal, and data integration project.

Lead client initiatives throughout execution (i.e. Change management, database management, and process improvement) via rolling wave planning, lean and agile methods, collaborative planning via team (MBBs, BBs, and OD specs) for synergy and reporting its progression with business intelligence tools via their centralized database system for a customer-centric based approach.

Managed the team which develops and actualizes the project, maintains control over the project and provides consistency in content, communication and process during and across projects.

Formulated and defined project scope, objectives, deliverables, milestones, and required tasks with project team.

Directed project and client based team in the evaluation of business requirements (RFPs) and direct a range of functions in support of policy/process improvement activities with the organization.

Cyllah, LLC, New York, New York [6/2006 – 6/2009]

Business Project Manager/Consultant (Off-Peak Work Hours)

Consulted and managed the creation of the company. Managed multiple projects simultaneously inclusive of operations and vendor negotiations to event and business projects from inception to close. Lead efforts to cultivate and foster key business relationships to support company operations and growth objectives. Collaborate with executive leadership (stakeholders) to understand needs and goals.

Key Accomplishments:

Developed project plans, resulting in securing $2 million in funding for projects within 6 months of operation.

Facilitated projects simultaneously while tracking with monitoring and controls with limited resources.

Secured contract to negotiate projects for Resilient Ventures based on a proposal for a key project.

Key Engagement:

Teamed with client, Resilient Ventures and developed the project plan to rebuild the Sierra Leone infrastructure, a $100 million initiative. Established a project plan to position the company as an industry leader, employing a team approach and by identifying key subcontractors to deliver materials, machinery, and resources to meet objectives.

Greenberg Traurig LLP, New York, New York [10/2007 – 12/2007]

Project/Financial Analyst

Initiated, planned, and executed project requirements gathering data via stakeholder one to one interviews, group interviews, and facilitated sessions, utilizing business intelligence and financial tools to capture stakeholders' needs within stated time frame.

Curtis, Mallet-Prevost, Colt, Mosle LLP, New York, New York [7/2007 – 10/2007]

Project/Financial Analyst

Spearheaded a key stakeholders' cache of clients utilizing business intelligence tools (dashboards and analytics) and financial tools from their financial database system resulting in higher project realizations.

Shearman & Sterling LLP, New York, New York [3/2007 – 7/2007]

Project/Financial Analyst

Facilitated a favorable transition project from a legacy accounting system to a more streamlined on an SDLC project resulting in exceeding stakeholder's expectations. Oversaw the transition and reconciling of senior partner's accounts (500+) from one database to newly developed software tasked to streamline the process making it user based and efficient.

Pillsbury Winthrop Shaw Pittman, LLP, New York, New York [4/2002 – 3/2007]

Senior Billing and Client Accounts Analyst

Oversaw and managed national accounts for 25+ senior partners and a group of attorneys. Utilized the project management processes to support the needs of the stakeholders (senior partnership). Partnered in the initiation, planning, and execution of billing functions to online resources (E-Billing) project for financial efficiency. Performed analysis of billing processes providing status updates and adjustments to process through tracking and set controls. Oversaw the team transition through two mergers and one systems transition and implementation.

Verizon Enterprise Solutions, Inc., Garden City, New York [9/2001 – 4/2002]

Senior Client Accounts Analyst and Supervisor

Contracted for projects involving resolving account delinquency issues. Utilizing project management processes spearheaded national account management functions, including targeting, forecasting, planning, and collection. Built a high-performing infrastructure through effective staff supervision and guidance. Reduced delinquent accounts, days still outstanding (DSO) 55+% from 120 to 65 days by coordinating the collection process.

Education

KELLER GRADUATE SCHOOL OF MANAGEMENT OF DEVRY UNIVERSITY, New York, New York

Master of Project Management *Graduated with Honors Distinction

Master of Business Administration/Concentration in Information Security (June 2017)

NEW YORK INSTITUTE OF TECHNOLOGY, New York, New York

Bachelor of Science in Business Administration *Graduated with Cum Laude Distinction

Professional Development & Affiliations

INVESTMENT BANKING INSTITUTE, New York, New York

Investment Banking Seminar (Financial Statement Analysis, Valuation Methodologies, and Financial Modeling)

Member: Project Management Institute (2010 – Present)

National Black MBA Association (2016 – Present)

Technical Skills

Adobe Pro, Arc-GIS, ARCS, Balsamiq, Cisco WebEx, CMS/Aderant, CRM, Deltek, Eagle, eFaact, Elite, Elite Enterprise, ERP, ETO Software, Google Analytics, IDX Scheduler, JIRA, Lotus Notes, Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Visio, and Word), Microsoft Project, Microsoft SharePoint, Oracle, PeopleSoft, RTC, SAP, STARS, QuickBooks, Quicken, and the following Cloud-based Applications: Basecamp, Central Desktop, Invision, and Kanban Tools

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