THAO NGUYEN

Schaumburg IL *****

acwoky@r.postjobfree.com 630-***-**** www.linkedin.com/in/thaonguyen1

Sr. QA Analyst Resound US April 2016 – Present

Glenview, IL

Assist in preparing and modifying project specific test data.

Conduct test execution (both manual and automated).

Test results validation and reporting.

Defect and issue identification, logging, tracking, resolution, and reporting.

Tasks status communication to QA Test Planner and QA Test Lead.

Ensure testing commitments are met and communicate potential impacts to target dates to the QA Test Lead.

Identify risks to testing and communicate to the QA Test Lead.

Help identify and implement new process improvements.

Assist in existing process improvements and adhere to all QA processes and procedures.

Conduct training for new QA team members and work with the offshore teams.

Manage, coordinate and ensure the delivery of a release or project.

Sr. QA Analyst, Astro, SIST Motorola Solutions June 2012 – November 2015

Schaumburg, IL

Analyzed system and business requirements, developed detailed test plans, test scripts, and execute end-to-end and backend tests

Developed test strategies to achieve test coverage of new features and regression testing. Created the testing scenario outlines and published outlines for formal technical review

Led engineering teams in the execution of regression tests, new feature test cases, and load and stress testing. Drove the test team toward the M-Gates and milestones of the ASTRO program release to achieve program certification

Identified and reported software defects to in CQCM database and provided execution traces for debug purposes.

Engaged with software architects, developers, testers, and managers on software defects

Testing WebServices, HP UFT (QTP), HP LoadRunner and Performance Center, Quality Center (QC ALM).

Creating training procedures and training & mentoring team and cross-team members

Proficient in all phases of Software Development Life Cycle (SDLC)

Primary ownership of features and leading QA efforts

Responsible for verifying requirements by executing end-to-end tests manually and by automation in AGILE and as well as Waterfall environment

QA Analyst, iDEN SIST Motorola August 2000 – June 2012

Schaumburg, IL

Analyzed system and business requirements, developed detailed test plans, test scripts, and execute end-to-end and backend tests

SQL defect database queries, insertions, joins, stored procedures and SQL server

Created master and cycle test plans and executed test cases for various iDEN core network products

Developed requirements traceability matrices for test plans

Configured and debugged test environment, and upgraded and maintained core network products under Test

Worked with developers, architects, and quality assurance colleagues on the analysis of software defects and field issues

Leveraged QuickTest Professional Tool for test automation

EDUCATION

Roosevelt University – Chicago, Illinois

Degree: Master of Science in Computer Sciences

Graduation date: May 2003

Windsor University – Ontario, Canada

Degree: Bachelor of Science in Computer Sciences

Graduation date: May 1999

IT Expert System – Schaumburg, Illinois

Classes taken: QA, Ecommerce web development

MITS – Schaumburg, Canada

Classes taken: Agile and ACP Certification, Big Data, BA

SKILLSET

Programming/Scripting/Query Languages:

C, Java, MySQL,Shell Scripting, XML, HTML, Junit, Apache JMeter

Test Tools:

HP UFT, TFS, Quality Center, Selenium, ALM, SoapUI, SOAP, REST

Windows Tools:

Microsoft Word, Excel, Outlook, PowerPoint, Access

OS:

Windows, UNIX/LINUX, Solaris, VMWare

Protocols:

Network protocols: Ethernet, TCP/IP, SNMP, SIP, DHCP, DNS, and UDP

WORK AUTHORIZATION

US Citizen

Contact this candidate