Marcus Yucas
760-***-**** **** Eavenson Drive
**.**@*******.*** Brook Park, OH 44142
IT Help Desk / IT Troubleshooter
Field Service Technician
Extremely motivated, outgoing, and passionate ISMT/Simulated Weapons Instructor has more than 23 years of combined experience in the United States Marine Corps as well as providing operations leadership and administrative support in security services. Trustworthy; currently looking for a challenging position as IT Help Desk, IT Troubleshooter, or Field Service Technician, ideally with a dynamic and progressive industry leader.
Excellent communication and interpersonal skills; dedicated professional demonstrates key abilities in leadership, project management, troubleshooting, analysis, planning, critical decision-making, communication, organization, training, and/or problem solving. Effectively contributes towards organizational achievement, thrives in demanding team environments, professionally deals with increased challenges/responsibilities, and excels under pressure.
Security Awareness/Perceptiveness Efficient in Organization & Multitasking
Proficient in Interpersonal Relations Task & Detail-Oriented Team Builder
Skillful Communicator & Scheduler Resourceful & Creative Problem Solver
Professional Experience
ISMT/Simulated Weapons Instructor Aug 2008 – Feb 2016
Proactiv Technologies, Camp Pendleton, CA (Oct 2015 – Feb 2016)
Tatitlek Corporation, Camp Pendleton, CA (Aug 2008 – Oct 2015)
Assumed responsibility for checking in with various units, as well as coordinating and facilitating simulated training; operated the system during training.
Instructed Marines on how to operate the system and conducted training at the same time; helped in training Marines and Marine Recruits on various weapons.
Managed the inventory of all weapons and essential gear across all units; performed preventive maintenance and cleaning of weapons and systems.
Replaced malfunctioning computers, projectors, hit cameras, and weapons; prepared weekly up-to-date reports concerning all procedures and actions.
Monitored the use of software program and instructed users on proper procedures, as appropriate; troubleshoot and resolved software or IT equipment.
Loss Prevention/Security Officer Feb 2005 – Aug 2008
Amylin Pharmaceuticals, La Jolla, CA (July 2008 – Aug 2008)
Aviara Four Seasons Resort, Carlsbad, CA (Jan 2008 – Mar 2008)
Desert Springs Marriott Resort, Palm Desert, CA (Feb 2005 – Jan 2008)
Ensured the safety and security of onsite personnel and visitors in an upscale recreational environment; maintained public order within assigned premises.
Completed all reports related to incident and investigation for loss prevention; performed audits of safety, operational, and/or inventory control procedures.
Prepared records of interviews, witnesses, apprehensions, disposition, and evidence; provided the necessary assistance during internal investigations.
Conducted enforcement and protective duties to ensure safety and security of property; responded to all emergency conditions including safety hazards.
Adhered to legislated and company safety along with environmental rules and regulations; inspected fire extinguishers, fire alarms, as well as sprinkler systems.
Security Officer/Patrol Driver Feb 2002 – Feb 2005
Various Private Security Firms, San Diego, CA
Ensured the security and safety of personnel and visitors for a private company, an upscale recreational environment, and American State Department staff.
Conducted security by foot patrol, vehicle patrol, and closed circuit TV, both armed and unarmed; demonstrated vigilance and assertiveness at all times.
Inspected IDs, vehicles, as well as packages via mirrors, computers, itemizers, and x-rays; patrolled premises in order to prevent or detect signs of intrusion.
Monitored and authorized the entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Armed Security Officer, Outside Security Aug 2001 – Feb 2002
United States Embassy and Consulate, Berlin, Germany
Provided protection to State Department personnel and to visitors of the US Embassy and Consulate; observed and reported all activities and incidents.
Inspected IDs, vehicles, and packages wishing to enter the grounds, following strict guidelines and being assertive to the surroundings at all times.
Responded to unusual or emergency situations using appropriate escalation of force level and including armed response, following established protocol.
Maintained proficiency in the use of all assigned protective equipment, restraint devices, or weapons; performed periodic tours to check for irregularities.
Military Service, E-5 Sergeant Oct 1992 – Oct 2000
United States Marine Corps (Active Duty), Camp Pendleton, CA
Handled daily routine including inspections, established training schedules, helped in developing strengths, and acted as a role model in the platoon.
Evaluated progress and supervised movement between training locations; ensured that the unit’s facilities meet standards and were properly maintained.
Acquired adequate experience in classified information, firearms handling, logistical support, risk management, as well as surveying and mapping methods.
Trained subordinates in basic military skills and military occupational specialties; assisted fellow marines with their personal or professional development.
Education & Technical Skills
Training: Indoor Simulated Marksmanship Instructor (ISMT), Tatitlek
Corporation, Aug 2008 Field Radio Operator Course (FROC), United
States Marine Corps, Twentynine Palms, CA, Mar 1993 – May 1993
References Gladly Provided Upon Request