Manager Customer Service
Resume:
Valerie J. Lepene
**** ******** **., *******, ** 28504
********@*****.***
OBJECTIVE: I am seeking a position utilizing my extensive hands-on experience. Proficient in many areas including but not limited to; banking, hiring, payroll, merchandising, data entry, computer skills, multi-line phone reception and supervising.
WORK EXPERIENCE:
Bank Teller - Athens First Bank & Trust - Athens, GA 4/2010 - 5/2016
I was hired as Teller Supervisor at the Lexington Rd. branch of AFB&T. In 2011 the bank closed this branch. I was then hired as a Teller at the Beechwood branch.
. Duties include check cashing, deposits, selling new products and daily cash reconciliation.
Receptionist - Dr. Michael Bach, Psychologist - Athens, GA 7/2008 - 9/2009
Hired as front office Receptionist and office assistant.
. Duties included checking in patients, updating basic demographic information, multi-line phone system and typing evaluations.
Dr. Bach passed away in late August 2009.
Office Manager - Cooperative Bank - Southport, NC 5/2004 - 5/2008
Hired as Teller/Customer Service Assoc. After one year I was promoted to Teller Supervisor .
. Duties included supervising 3 tellers, opening and servicing new accounts. After 1 year I was promoted to Office Manager/Compliance Officer.
Teller - BB&T Bank - Southport, NC 5/2003 - 5/2004
. Performed beginning teller duties including, check cashing, deposits, daily cash reconciliation and daily/monthly reports.
Store Manager - Coastal Clothing Co. - Oak Island, NC 3/1996 - 9/2002
Hired as Manager of 1 location, after 2 years I was managing 3 locations.
. I was responsible for hiring and training as many as 15 employees in an "Overstock" retail clothing store. Oversaw sales floor, performed merchandising, checking in stock and in 2001 began buying inventory.
Billing Clerk - The Brunswick Hospital - Supply, NC 3/1994 - 3/1996
. Billed and tracked patient insurance, posted payments as well as researching and responding to patient questions.
Inventory Clerk - Elkay Southern Corp. - Lumberton, NC 1/1989 - 3/1994
. I was responsible for maintaining all steel inventories relating to the manufacture of stainless steel sinks. Completed weekly/monthly reports and processed inventory re-orders.
EDUCATION:
Graduated from Durham High School, Durham, NC in 1973
During my years of employment I have taken many related courses either on my own or offered by the company I was employed with. I am always open to additional education.
SKILLS: 10/12 key calculators, cash counter, HP and other mail systems, Microsoft applications, multi-line phone reception systems and various print/fax/copiers.
REFERENCES:
Debbie Harper, phone - 706-***-****
Joe Hill, phone - 706-***-****
Angie Roper, phone - 706-***-****
Contact this candidate