Customer Service Sales, Apartment Maintenance.

KEVIN LEE

*** * **** ****** ******* Ca. ***** PHONE : 510-***-**** *********@*****.***

I have learned to identify customer needs, exhibit in a professional manner, enthusiasm and the willingness to make customer satisfaction as a top priority. I’ve also learned to accept criticism, along with being flexible to change. Over time I’ve learned to pay attention to what’s going on while on the floor and your surroundings

This can help protect the assets of your company.

CAREER SUCCESS

HOME DEPOT: EMERYVILLE CA.

From 7/2013 To 02/2016

Flooring Sales: Tile, Wood Flooring, to acknowledge all customers finding out their needs.

Knowledge of location of all products in the store if you don’t know find out.

Display maintenance. Down stocking. Special orders, Blinds sales.

Knowledge of how to use and install products that we sale

Front face displays, make sure that area is clean and a safe working environment.

IMAGE DESIGN: OAKLAND CA. Mr. Lee Guess 05/2006 To 04/2012

Manager Assistant; Daily maintenance of multiple apartments.

To acknowledge tenants problems and to resolve it expeditiously.

Rent collection while keeping accurate accounts paid and due monthly.

Perform carpentry, plumbing, tile and appliance installation. Setting up interviews for prospective Tenants.

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GOOD GUYS: EMERYVILLE CA.

Store Manger: Mr. Ben Rozul From 04/2003 - To: 12/ 2005

Electronic Sales Counselor; Customer service, POS cashier, setting up deliveries,

Team lead home audio, training new employees to ensure customers receive great customer service.

Display maintenance, merchandising making sure all products are on display.

Floor awareness, making sure each customer is acknowledge as soon as they come into the store.

CIRCUIT CITY: EMERTVILLE CA.

Store Manager: Mr. Chuck Frowen From 02/1999 - To: 02/2003

Electronic Sales Counselor; Customer service, POS cashier, deliveries, returns, exchanges.

Team lead home audio, display maintenance making sure all products were out and operating properly.

One of the top commission sales people in the store

Received several monetary rewards for being aware and protecting the assets of the company loss prevention.

WHOLE EARTH ACCESS; BERKELEY CA.

Store Manager: Mr. Jim Wright From 02/1988 -To: 11/1998

Electronic Sales, sales, displays, stock, inventory, loss prevention

Shoe Department Manager, training of new employees, customer service, stock, returns, exchanges.

EDUCATION

Sept.1973 / Jun.1976

Berkeley High Graduated Class of 1976

Berkeley CA. 94704

Courses : Science, English, Math, History, Spanish

Sept.1976 / Jun.1977

Alameda College Transferred Credits

Alameda CA.94501

Courses Business, Public speaking, English, Accounting, Typing

Sept.1977 /Jun.1979

Hampton University Graduated; No

Hampton VA.23668

Courses: Business management, accounting, statistics, marketing

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