Information Technology Management

Simon Eade

** ******** ****, *** ***, Surrey, KT*5 3EX – +44 (0-780*-****** – *****@****.**

IT Executive

Information Security Management ~ Business Transformation ~ IT Infrastructure

A resourceful leader with years of extensive leadership and management across all facets of Information Technology including security management, business transformation and infrastructure management, proven track record of consistently achieving goals within time and under budget. An IT expert with independent judgment and decision-making abilities in establishing technical standards, as well as ensuring adherence in evaluating technology problems and creating manageable results. Well-organised, and proficient in leading the development of innovative solutions; constantly improve service delivery, whilst reducing costs and increasing effectiveness. Demonstrates excellent interpersonal, communication and leadership skills, with an ability to lead and motivate teams for successful project completion. Highly adept in cultivating strong relationships with clients, and bridging the gap between technical and non-technical personnel.

Area of Expertise

Bespoke & Technical Solutions – Business Continuity & Disaster Recovery – Change Management – IT Strategy Development – IT Infrastructure Planning – Client Relations – Business Intelligence Solutions – Process Improvement – Leadership & Training – ERP & CRM Deployment – ISO Implementation & Compliance – Web Architecture & Design – Microsoft CRM Dynamics - Phones Systems –Asset Management & Administration – Budgeting & Cost Control – Revenue Expansion – Timeline Management – HP 3Par SAN - Microsoft Hyper-V (Virtual Server Management)

Professional Experience

ProAV Ltd, Surrey 2006 – Present

Director of Information Technology & Security

Effectively directed and coordinated all aspects of IT and Information Security, whilst developing the IT strategy as the business has grown in to the country’s largest audio visual integrator. Planned and facilitated a variety of systems and solutions within time and under budget which included development of new solutions, as well as management, support and upgrading of existing systems.

Key Contributions

Successfully introduced and established the MS CRM Dynamics 4, since migrated to 2011, to efficiently operate many core functions within the business including 24/7 help desk and NOC.

Deployed a new HR and time and attendance system.

Designed and implemented bespoke portals including live monitoring of customer equipment globally.

Created a MS SQL Business Intelligence extranet solution, which included the development of SharePoint services.

Completed a £250k IT refresh of the data centre, as well as delivered private cloud solutions, along with solutions which included BYOD and Enterprise file synchronization and access systems.

Delivered strong expertise in Information Data Security ISO27001/PCI-DSS and Business Continuity: ISO 22301.

Oversaw over 300 IT users, whilst providing support through a 24/7 global helpdesk.

Caterham Car Ltd, Dartford/Surrey 1988 – 2006

Information Technology Manager (1994 – 2006)

Coordinated with Caterham’s first experience in IT; instigated the strategy and deployment of all IT related services and solutions including MS CRM and ERP solutions.

Key Contributions

Initiated the deployment of MS CRM Dynamics, as well as the ERP systems; organised the successful deployment of an ERP system to raise the value of the company selling.

Spearheaded and refined numerous existing processes and systems designed in previous roles, whilst assisting new managers to productively perform their roles. Developed company’s website.

Service Manager (1992 – 1994)

Key Contributions

Significantly increased the turnover by 30% in workshop sales, with a 40% increase in profits.

Comprehensively focused on the insurance sector for turnover, as well as upsold the products to customers to substantially boost the company’s profit margins.

Production Manager (1990 – 1992)

Customer Liaison Officer (1988 – 1992)

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