Sales Manager

Deborah J. Viva

**** **** ******** *****

Yorba Linda, CA 92887

************@*****.*** 949-***-****

Professional Profile

Multi-disciplined, decisive CFO with a strong background in manufacturing and an owner’s mentality. Excellent communications skills combined with strong analytical skills and effective leadership. Ability to plan, develop, lead, evaluate, and direct the organization’s fiscal performance.

Expertise includes:

Team Leadership Employee coaching Group collaboration

Financial Reporting Month end close Cash Flow Forecast

Liaison with CPA Human Resources Business Insurance

Software Includes:

*QuickBooks *AccPac * Microsoft Office

*ACT - Sales database *Salesforce *4D (custom MRP program)

History of Employment

President – Electrolurgy, Inc.

(Metal Finishing - Aerospace) (2014 – present)

Promoted to President in 2014; Direct reports include Accounting Manager,

Production Controller, Quality Manager, and Sales. Implemented new sales

strategy, regained Nadcap and AS9100 accreditations lost under previous

management. Turned focus to customer service, on-time delivery,

and excellent quality. Implemented hiring practice to reduce turn-over in

the workforce. Implemented additional metrics to raise the level of

performance in production and sales, including “on-time start” percentage in

production and weekly tracking of “pay time” for sales personnel. Developed

PRD (position results description) for each management position to increase

the level of accountability and properly document expectations. Improved the

monthly close process to ensure timely and accurate financial reporting. Was

also part of the sales team reaching out to large aerospace manufacturing

entities and developing relationships with C-level decision makers.

Attended the annual Nadcap convention in Pittsburg as a representative of the

organization.

Deborah J. Viva Page 2

Controller/Sales Manager – Electrolurgy, Inc.

(Metal Finishing - Aerospace) (2011 – 2014)

Manage staff of 9 direct reports, including admin, accounting, sales, and IT

staff members. Developed an operating budget in first 8 weeks of employment,

resulting in immediate cost savings in late fees, professional services, and

overtime. Created a report to track hourly rates in production, reducing

overtime and improving profitability. Participate in monthly management

meetings to discuss strategic planning for the business. Handle all financial

reporting, activities, and decisions, including working with outside CPA firm,

insurance renewals, and debt management. Reduced reliance on outside CPA

firm for interim reporting, resulting in reduced expenses, and improved

timeliness of reports (by 8th of each month). Created a weekly 13-week cash

flow forecast to ensure company is fiscally sound. Developed a customer

retention program and a customer promise statement to redirect employee’s

focus to the customer relationship, which has resulted in a higher customer

satisfaction rating. Worked with outside consultant to redesign website and

create a new logo. Attended Human Resources workshop and developed a new

employee handbook, keeping the organization compliant with ever-changing

legislation.

Controller – Paramount Saw Corporation

(Tooling Mfr.) (2006-2011)

Managed all aspects of corporate finances, from collections to vendor

payments. Reduced accounting fees by 85%, while improving

accuracy, timeliness, and availability of monthly financial reports.

Switched company health plan to HSA plan, resulting in 45%

decrease in premiums while providing employees additional funding for

copays and other out-of-pocket expenses. Processed month end and year end

close, as well as monthly financial reports, balance sheet, profit & loss

statements, and bank reconciliations. Managed CPA firm relationship.

Responsible for all 401k administrative duties and compliance. Enforced,

revised, and implemented old and new policies and procedures. Served as

liaison with corporate banking and pension firm personnel. Prepared

monthly/annual budget. Prepared and managed sales tax filings, property tax

(571L) filings, and audits. Responsible for obtaining annual quotes on

business insurance. Managed sales lead database by properly moving clients

through the sales funnel and discussing sales opportunities with sales

manager.

Deborah J. Viva Page 3

Controller – Professional Audio Concepts, Inc.

(Wood products Mfg.) (1993 – 2006)

Managed office of 5 accounting and clerical employees. Payroll for 85

employees, paid weekly, and prepared in-house. Reviewed all outgoing

sales transactions, audited daily cash sales vs. deposits, reconciled multiple

interstate inventory warehouse ledgers. Reconciled multiple bank accounts.

Reviewed all purchases, approved all vendor payments. Prepared weekly

vendor payment schedule based on cash projections. Interfaced with

banking personnel.

Education

MBA – to begin in early 2017

Liberty University - BS in Accounting (Magna Cum Laude)

*Member of Sigma Beta Delta Honor Society

Palo Verde High School – General Education

Professional affiliations

Vistage – key group member

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