Customer Service Microsoft Office
Resume:
DeAreon K. Purifoy
Detroit, MI **215
***********@*****.***
EDUCATION Oakland Community College Royal Oak, MI
Associate of Business Administration Degree Expected Graduation:
Concentration: Finance 05/2017
EXPERIENCE
Quicken Loans Detroit, MI
Purchase Title Coordinator 12/2015- 07/2016
Maintain workable relationships with closing agents and realtors throughout the purchasing process
Generate, balance, and obtain approval for HUD settlement statement
Discuss RESPA and RESPA Re-Disclosure guidelines
Schedule loan closings with clients and notaries
Review land surveys, titles, deeds and purchase agreements
Associate Closing Specialist 07/2015- 12/2015
Reviewed all funding documents to ensure that documents are in compliance with closing instructions
Released funding approval and instructions to authorized parties
Art Van Furniture Taylor, MI
Customer Service Representative 12/2011-07/2015
Provided customer service and clerical support for the stores
Assisted guests in resolving their questions, concerns, and issues on purchases
Processed invoices, payments and adjustments for guest’s purchases, and balance cash drawer
Contacted guests regarding availability of merchandise, delivery and customer pick-up services, and overdue payments on accounts
Acted as liaison between the guest and driver on the day of delivery
Performed clerical duties to support guest deliveries and the store
The Starwood Westin Hotel & Spa Detroit, MI
Valet Parking Attendant 01/2011-12/2011
Received and parked various models of vehicles with both standard and manual transmissions upon guests’ arrival, and retrieved and returned them upon their departure
Greeted and accommodated guests in a friendly manner, as well as answered any questions the guests may have had
Performed night audit and also performed cashier duties
SKILLS: Microsoft Office Suite including Word, Excel, Outlook and PowerPoint. Excellent communication and customer service skills. Adept at handling confidential and/or sensitive information. Typing ability: 40 WPM.
REFERENCES
Natasha Mitchell
Art Van Furniture
Bedria Spann
Kelly Plaza Dental
Deanna Shipman
Kelly Plaza Dental
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