Customer Service Sales

ELSA GERENA

Tel: 631-***-****

E-mail: **********@****.***

Summary: Creative and business-savvy design professional with real estate experience plus kitchen and bath design studies that are focused to procure sales, creative design solutions, and client satisfaction. I am a team player who can also work independently.

Bilingual: English/Spanish

Professional Experience:

10/2010 - The Rosette Group, Inc.

Present Real Estate Sales

• Sales

• Residential / Commercial Accounts

• Customer Service

• In-Home Presentations

• Closer

11/2003 – World Properties Int’l Sea to Sky Realty 09/2010 Real Estate Sales

• Sales

• Residential / Commercial Accounts

• Customer Service

• In-Home Presentations

• Closer

07/2002 - State Farm Insurance Companies

10/2003 Sales Representative

• Cross-sold existing insurance customers with other State Farm products

• Generated insurance quotes

• Customer Service

• Processed payments

• Prospected and generated new business

• Scheduled Financial Need Analysis appointments for the agent

• Conducted policy reviews and upgraded coverages

• Built business relationships

• Prospected and scheduled appointments for the agent to conduct seminars for adults 55+ Degree and Professional Licenses:

2012-2015 Kitchen and Bath Design / Meets NKBA and ADA Standards Associates of Science Degree / The Art Institute of Pittsburgh 2015-2017 Real Estate Licensed for the State of NY References: Available upon request

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