Front Desk,Accounts Receivable

Ireion Clark

New Orleans, LA

*******@*****.*** - 504-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Front Desk Agent, Front desk Supervisor, Accounts Receivable Clerk Astor Crowne Plaza Hotel - New Orleans, LA - April 2011 to August 2016 When I was an front desk agent my duties was to check guest in & out. Being able to communicate, satisfied& meet the guest needs. Making the guest feel welcome. As an Supervisor My duties was to make sure my agents had everything they needed to do their jobs . Making a schedule, going to morning meetings. Attending meetings where we brainstorm about how we can make our hotel great! Accounts Receivable I learn a lot the little time I was there like billing Groups,Billing Third Party Reservations. I took care of the chargeback inquires from the banks.I took care of guest disputes.

Front Desk Agent, PBX Operator

Bourbon Orleans Hotel - Orleans, IN - January 2008 to January 2011 My duties was check guests in & out . I was responsible to take phone calls & assist the guest with any questions or concerns they had. I worked off a checklist & cash handling. I love being able to meet the guest needs. Dietary Aide

Lambeth House Retirement Home - New Orleans, LA - January 2005 to January 2008 My duties was to take the residents order & serve them their food. Once they were done I had to clean the tables,clean the kitchen & vacuum the floor.

EDUCATION

Joseph S Clark Sr, High School - New Orleans, LA

2000 to 2004