J. Steven Scrivner

*** ******* **** • Richmond, KY 40475

Mobile: 859-***-**** • Email: acwmat@r.postjobfree.com

QUALITY ASSURANCE MANAGER

Profile

Experienced quality assurance manager who has demonstrated the ability to lead and motivate cross-functional teams to achieve company goals. Diverse technical background with over 15 years hands-on experience in quality management systems development, systematic problem solving and team building. Reputation for strong work ethic, high energy level and total commitment to customer and company success. Qualifications and areas of expertise include:

TS 16949 / ISO 9001 leadership

Quality system development

Systematic problem solving

Cross-functional team development

Lean Manufacturing

Supplier development

Statistical Process Control

Customer relationship building

Process-based auditing

ASQ certified Quality Engineer

Professional Experience

Precision Resource Jan 2016 – Aug. 2016

Manufacturer of fine blank steel components for the automotive industry.

Quality Manager TS16949 Management Representative

Coordinated APQP process; related directly with customers to establish product requirements and resolve quality concerns; facilitated process capability analysis and improvement initiates; supervised 2 quality engineers, 1 CMM technician and 6 inspectors with responsibility for operator training, early containment and rework and scrap reduction.

Alstom Grid INC, Waynesboro, GA Apr. 2012 – Sep. 2015

Manufactures instrument transformers for utility and commercial markets, $58.6 million annual sales and 248 employees.

Quality Assurance Manager ISO 9001 Management Representative

Led and coached cross-functional teams to achieve company objectives; coordinated customer complaint resolution process; developed under-performing suppliers; reported quality performance indicators to all company levels on a daily and monthly basis; supervised 2 quality engineers and 5 quality technicians.

ABB INC Feb. 2007 - Mar. 2012

Manufactures sub-station transformers for utility and commercial markets, $177.4 million annual sales and 450 employees.

Quality Assurance Manager, South Boston, VA (4/1/2009 – 8/8/2012)

Led continual improvement of quality management system; chaired monthly management reviews; reported quality performance to all levels; coordinated customer complaint resolution process; trained and coached process improvement teams.

Quality System Manager, Versailles, KY (2/14/2007 – 3/24/2009)

Manufactures distribution transformers for utility markets, 22.5 million annual sales and 250 employees.

Led continual improvement of quality management system; trained and coached process improvement teams; supervised purchased parts inspection; and facilitated root cause analysis of customer returns.

KI USA CORP, Berea, KY Mar. 2003 – Feb. 2007

Manufactures metal stamping parts for the automotive industry, $70 million annual sales and 275 employees.

Quality Assurance Manager TS 16949 Management Representative

Directed department of 15 with responsibility for product testing, problem solving, purchased parts inspection, and submission of PPAPs. Planned and coordinated internal quality system audits.

FOAM DESIGN INC, Lexington, KY Nov. 2000 – Mar. 2003

Fabricates foam products for government and automotive, $18 million annual sales and 110 employees.

Quality Manager ISO 9001 Management Representative

Developed and managed the quality system. Supervised two engineers and three technicians with responsibility for process inspection, final test, receiving inspection, PPAP submission.

HALIBURTON, Berea, KY Jun. 1996 – Nov. 2000

Manufactures pressure gauges for medical and commercial markets, $38 million annual sales and 225 employees.

Senior Quality Engineer

Improved quality processes, lead problem solving teams, validated product performance and supervised inspection of purchased parts.

ROPAK CORP, Georgetown, KY Apr. 1995 – Jun. 1996

Manufactured bulk bin containers for automotive and commercial markets, $60 million annual sales and 150 employees.

Quality Manager

Under start-up conditions, developed a quality management system. Contributed greatly to initial growth through the successful coordination of numerous product launches. Supervised six technicians.

Military Service

U.S. Air Force Aug. 1982 – May 1985

Little Rock AFB, AR – honorable discharge

Radar Navigation Systems Specialist

Maintained and repaired radar systems and auxiliary equipment on 76 assigned C-130 air crafts. Awarded metal of commendation for distinguished service and earned NCO training school honor graduate.

Education

B.S., Industrial Technology, Southern Illinois University, Carbondale, IL

A.A.S., Avionics Systems Technology, Community College of the Air Force, Little Rock, AR

Manufacturing Engineering, Cincinnati Technical College, Cincinnati, OH

Certifications / Professional Development

Certified Quality Engineer, ASQ • Exemplar Global Certified ISO/TS16949 Lead Auditor, Plexus International • Lean Operational Excellence, Institute of Lean Systems • 6 Sigma, ABB • Supplier Auditing, ASQ • 5P Problem Solving & Analytical Trouble Shooting, Honda • Advanced Quality Planning, ASQ

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